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Acer Aspire start up screen loop

Discussion in 'Hardware' started by Cross702, Mar 27, 2016.

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  1. Cross702

    Cross702 Thread Starter

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    So I recently tried to do a factory restore on my laptop and it said it failed. I only did this due to having some DLL files missing. Now after the failed restore the laptop turned on and the Acer screen turned on and then the screen goes black and turns on again. It is stuck on a loop and I need help. I am currently running Windows 10 if that helps.
     
  2. Byteman

    Byteman Gone but Never Forgotten

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    Are you sure you did a factory default RECOVERY that puts the computer back to factory condition...as it was brand new? Or, do you mean a SYSTEM RESTORE that puts the computer back a few days, weeks, etc, to work around some other problem? Did you create the Recovery DVD set for your computer? What is the EXACT model ID information (find it on a label or tag, usually on the bottom of the computer OR inside the battery compartment- post that info please.
     
    T4tlrman likes this.
  3. Cross702

    Cross702 Thread Starter

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    I did a system restore. And the model number is q1vzc. No DVD drive
     
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