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Acer Aspire Timeline X 4820 laptop keyboard playing up!

Discussion in 'Hardware' started by gingermark, Nov 4, 2012.

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  1. gingermark

    gingermark Thread Starter

    Nov 9, 2003
    Hi there,

    This morning my laptop keyboard started playing up - ten of the keys have stopped working altogether (as far as I can tell anyway - there may be other function buttons not working but there are ten of the alphabetical keys not working - these are A C D F G H M N S X) Oh, and having just checked the , . / < > ? and CAPSLOCK keys aren't working either ... balls.

    Obviously this is quite irritating as it makes the keyboard unusable - I've looked around and can't see any obvious solutions online. I've had no spillages that would cause this or any bumps or anything that I can recall .... I've plugged a USB keyboard in for now to make this post but obviously that's not ideal either.

    I'm stumped so wondering if anyone could offer a bit of advice or inspiration!

    Log details:

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, 64 bit
    Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
    Processor Count: 4
    RAM: 2806 Mb
    Graphics Card: Intel(R) HD Graphics, 1275 Mb
    Hard Drives: C: Total - 225060 MB, Free - 61419 MB;
    Motherboard: Acer, ZQ1B
    Antivirus: AVG Anti-Virus Free Edition 2013, Updated and Enabled

    Cheers in advance!
  2. Triple6

    Triple6 Moderator

    Dec 26, 2002
    First Name:
    You could try removing and reconnecting the keyboard as the connector may be partly loose; I've seen that on many models and Dell and Lenovo both had entire lines of laptops where the connection would just come loose and simply had to be reconnected.
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