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Acer Crystal Eye Webcam not recognized

Discussion in 'All Other Software' started by Laughingman109, May 9, 2013.

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  1. Laughingman109

    Laughingman109 Thread Starter

    May 9, 2013
    I have an Acer Aspire 7551G-7606 and recently had to replace my HDD and used one from my old HP laptop (it had the same version of Windows 7 Home 64x and I registered it with the Acer's serial). When I went to Acer's site to download the drivers I needed, the webcam software that originally came with the computer gave me an error upon the install setup saying that it couldn't recognize/find the webcam and asked me to plug it in. It's kind of perplexing since the webcam is physically built into the laptop. Is there some reason why replacing the harddrive would make the software unable to find the webcam and is there a way to fix it so I can actually reinstall it? Thanks.

    Edit: The webcam does show up in the DM as "1.3mp HD Webcam" and it says that the driver is up to date and that it's functioning properly.
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