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Acer Crystal Eye Webcam

Discussion in 'Hardware' started by martyman101, Oct 21, 2009.

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  1. martyman101

    martyman101 Thread Starter

    Joined:
    Oct 18, 2009
    Messages:
    8
    I have reloaded a dozen times and no matter what I do the app eventually crashes. I have seen it discussed on other forums and nobody seems to have a grasp on this one. I am running Vista Home Pro on an
    Acer extensa 4420 w/dual athlon 1.9 processors, 2 gigs of ram and an
    ati graphics/chipset. The "EYE" runs on an enhanced pci to usb port, it depends on ffdshow to work as well, but I have not been able to find which ffdshow specs are correct for the camera.

    So far,
    wrong ffdshow codec, no "EYE"
    too many USB connections, no "eye" (keyboard, mouse, and external HD)
    Acer's original install driver and app "no eye"
    Acer's updated driver and app "no Eye"

    Does anybody have a clue about this?

    Please help.....frustration level is high. Everything else works well and this laptop is quite fast...too bad that Acer doesn't seem to care. I sure won't buy another ACER product.
     
  2. darkwade

    darkwade

    Joined:
    Oct 22, 2007
    Messages:
    440
  3. martyman101

    martyman101 Thread Starter

    Joined:
    Oct 18, 2009
    Messages:
    8
    You know, a strange thing happened. When I started using a powered USB hub, the camera came back and works perfectly. I have downloaded the driver, which I will use when it fails again. I have little confidence in it's stability, but apparently there are many facets to explore with the "EYE".

    Thanks a bunch !!!

    Martyman101
     
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