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Acer eRecovery Management Stuck!!!

Discussion in 'Windows 7' started by HelplessMan001, Feb 11, 2011.

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  1. HelplessMan001

    HelplessMan001 Thread Starter

    Nov 14, 2010
    So, I bought an Acer 5742 with Windows 7 last month, and I have reason to believe I was attacked by a virus.

    Losing hope, I try using the 4 recovery disks GeekSquad gave me when I bought the computer.
    I choose the option to restore my computer to factory defaults while backing up my personal files.

    Everything goes smoothly up until the "updating system" part. According to the time-elapsed, it's been 10 hours since its been frozen on 99% (still on Disc 3 of the 4). I'm going to put in Disc 4 and leave it for another couple hours while I go to school.

    If I don't see any changes, I'm going to force a shut down and reboot the computer.

    Will this harm my computer, and possibly corrupt my system?

    (also, I know it's only been 10 hours, but that's still pretty long for system recovery, don't ya think?)
  2. fel1x


    Jan 23, 2011
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