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Acer laptop frozen

Discussion in 'Windows Vista' started by mudthompsonboo, Apr 22, 2012.

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  1. mudthompsonboo

    mudthompsonboo Thread Starter

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    Acer 4420 laptop, turn on, screen lights up with "ACER" on screen, task bar on bottom of screen says Press F2 to enter Setup. I press F2 and it changes to Entering Setup but nothing happens after that. Fan is running, I have tried pressing F8 as soon as I start it nothing. I have tried alt. F8 and nothing. I have tried Control, Alt, Delete and the screen goes blank. I have removed battery, pressed "on" switch for 15 seconds and then reinstalled battery and it makes no difference. I don't have any discs for this laptop. The operating system is Vista. When I press the on button to start, and have my hand resting on the unit near the fingerpad I can feel something running but only for a few seconds. ACER support says its out of warranty and will not help.

    Any help is appreciated. Thanks, John
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
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    First Name:
    Wayne
    that should enter the bios / setup

    do you have another PC you could create a boot disk to see if the PC at least will boot up and run a different operating system



    ------------------------------------------------------------------------

    UBUNTU Stand Alone CD
    It may be possible to boot from another Operating System
    This will at least test the Hardware and also see if you can see the Harddrive and possibly get data off.

    If you have another PC with a cdwriter and spare CD
    goto http://www.ubuntu.com/ and download the ISO http://www.ubuntu.com/desktop/get-ubuntu/download

    You can also run from a USB device now - if the Machine supports booting off a USB Stick
    http://www.ubuntu.com/desktop/get-ubuntu/download

    full details are here (Note this is for version 9 - so the start up options are slightly different )
    http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

    click on the image "download ubuntu"
    Select a location
    then begin download
    Save the file onto your PC – remember where you saved it – so you can find it again to create the image bootable CD.

    You do NOT copy the ISO file onto a CD - you have to use the ISO to create a bootable CD
    The CD creator software you have on the PC may have an option to create an image from an ISO
    If not - use this free program http://www.imgburn.com/

    When the UBUNTU CD boots - you will see a screen - with Language on the left panel and two option images labelled

    == > Try ubuntu
    == > Install ubuntu

    You can try Ubuntu without making any changes to your computer, directly from this CD

    Use OPTION 1 "Try ubunto without any change to your computer" ONLY this option this will run from the CD and not install onto your harddrive - be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., so repeat only use option 1

    Now you should see a UBUNTU desktop
    This at least proves the main parts of the PC are working

    You may see your Harddrive on the desktop - if not have in look in the places on the tool bar at the top of the screen.

    If you can see your harddrive – see if you can find the your datafiles –
    XP look in “documents and settings” under the user name you had on the PC
    Vista/Windows 7 look in “user” under the user name you had on the PC

    Now if you have a USB flash drive or external harddrive – you should be able to copy your data from the harddrive onto the USB device
     
  3. mudthompsonboo

    mudthompsonboo Thread Starter

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    I will try what you suggest. I'm not sure that I have the parts I need to put that together but I will work on it this PM. Thanks, John
     
  4. etaf

    etaf Moderator

    Joined:
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    Messages:
    65,252
    First Name:
    Wayne
    A blank CD
    A PC with a CD writer
    is all your after
     
  5. mudthompsonboo

    mudthompsonboo Thread Starter

    Joined:
    Apr 22, 2012
    Messages:
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    I did as instructed and loaded it on a CD and tried it on the Acer 4420 that is not working with no change in the laptop.
    If anyone has any ideas I appreciate the help.
    thanks, John
     
  6. etaf

    etaf Moderator

    Joined:
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    First Name:
    Wayne
    did you check that the CD works in another PC
     
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