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Acer Netbook-Recovery Disk Issues

Discussion in 'Hardware' started by bemalk, Jan 4, 2011.

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  1. bemalk

    bemalk Thread Starter

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    Please let me know if you have any ideas:

    I have an Acer Netbook and it got infected with a nasty virus that when I would turn it on I would get a black screen with a white blinking cursor in the upper left corner. I ordered the recovery disks from the acer website but when I am prompted to put in recovery disk 1, I do and it keeps ejecting itself.

    I would just call acer tech support butI always hear that they are no help. Any suggestions would be a great help(since I am far too broke to buy a new computer), and if I have to I guess I'll call Acer.
     
  2. Hughv

    Hughv

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    Most Netbooks don't have CD drives, so what model is this?
    Do you have a recovery partition?
    Have you tried Safe Mode?
     
  3. bemalk

    bemalk Thread Starter

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    I bought an external cd drive a while back and am using that. The computer is now at the point where I can't even access safe mode. Once restarted the only option I have is to press F2 or F12, everything else is impossible.
     
  4. Hughv

    Hughv

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    so what model is this?
    Do you have a recovery partition?
    F2 is setup?
    F12 is boot options?
    What happens when you press?
    Have you set the boot option to CD/DVD?
     
  5. bemalk

    bemalk Thread Starter

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    It's a model KAV60 and I don't believe I have a recovery partition(I'm not 100% sure what that is). F2 will bring me to the setup screen but from what I've looked at nothing on there will really help me. When I select F12 I then chose to boot from cd. Like I said in my original post the System Disc will work but when I am prompted to insert Recovery Disc 1 I do and then it ejects it and continues prompting me to insert disc 1.
     
  6. Hughv

    Hughv

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    Can you see your HD in setup?
    What are the options in F12?
     
  7. bemalk

    bemalk Thread Starter

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    No I can't. And F12 options are:
    1. USB CDROM: TEAC CD-224E
    2. IDE 0: Hitachi HTS543216L9 SAOO
    3. Network Boot: Atheros Boot Agent
     
  8. Hughv

    Hughv

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    If you can't see your HD in the BIOS, you need to replace it.
    OTOH, it's listed in the boot selection (Hitachi)
     
  9. bemalk

    bemalk Thread Starter

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    when I select that I just get the blinking white cursor in the upper left corner and nothing else happens. a friend suggested using a windows disc from someone else's computer? would this actually work?
     
  10. Hughv

    Hughv

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    "If you can't see your HD in the BIOS, you need to replace it."
     
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