acquiring network address nightmare

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Ouchybird

Thread Starter
Joined
Apr 19, 2015
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Hello. I hope someone can help me. I'm trying to fix my wife's old laptop for her to use. It is a Dell Inspiron Mini 10 running Windows XP. It has always been a little on the slow side (I figured age/etc had a lot to do with this.) however after removing bitdefender and trying different AVs, I have crippled her system and have spent the last 48 hours trying to make it work.

Here are my problems:

The system takes about 5 minutes to bring up the taskbar. Once the taskbar is up, there is no internet connection. The icon at the bottom just sits there saying aquiring network address. It SEES the router, but refuses to connect to it.

Complicating this problem is the fact that it has no CD drive and I have no thumb drive bigger than 128 MEGS. (I have missplaced my other ones.) No restore partition and no restore points.

Please let me know what i can post to help you figure out what is wrong with this thing. I have tried so many suggestions from around the net and have not had a single one work.

Thank you in advance for any help!
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,484
do a tcp/ip reset

Note the SP version, is it XP SP3 ?

------------------------------------------------------------------------

TCP/IP stack repair options for use with Windows XP with SP2/SP3

Start, Run, CMD to open a command prompt box
(A new dialogue box - black with white font, will appear on the screen ):

In the command prompt window that opens, type the following commands:

Note: Type only the text in bold and red for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log and press enter

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog and press enter

ReStart (reboot) the machine.

Please note and post back - if you receive the following message :-
Access is Denied

please post back the results in a reply here - its important we know that these commands have worked correctly and not produced any errors
right click in the command prompt box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Details also here
http://support.microsoft.com/kb/299357
also the link has a Microsoft Fix it p/color], which will do the above for you

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Ouchybird

Thread Starter
Joined
Apr 19, 2015
Messages
3
First of all-many many thanks for the fast reply-I sincerely appreciate it!!!

Ok-she has XP Home edition 5.1 Build 2600. SP3


I attempted


Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log and press enter


and it responded with


Initiation Function InitHelperDLL in IPMONTR.DLL failed to start with error code 11003.

Then attempted

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog and press enter

and it said

Initiation Function InitHelperDLL in IPMONTR.DLL failed to start with error code 11003.

Successfully reset the Winsock catalog. You must restart the machine in order to complete the reset.

Then I restarted the computer.

Taskbar still takes about 5 minutes to finally appear. Once it did, the problem remained.

Thank you very much again!
 

Ouchybird

Thread Starter
Joined
Apr 19, 2015
Messages
3
Also, for what it's worth, I couldnot manually start DHCP Client from within Services. I got the Error 1067 process terminated unexpectedly.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,484
can you do a restore to before you removed bitdefender ?
did you use the removal tool?

------------------------------------------------------------------------

Restore PC to an Earlier Date & Time

Go Start>>All Programs>>Accessories>>System Tools>>System Restore

  • Click in the radio button Choose a different restore point
  • Click Next
  • put a tick in Show more restore points
  • Pick a Date before this happened
  • Click Next
This should restore the PC to that time & date

you may need to use safemode to do the restore. As the PC starts keep tapping F8 - a menu will appear - choose safemode


windows 8
http://www.pcadvisor.co.uk/how-to/windows/3443387/how-use-system-restore-in-windows-8/

windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html

windows vista
http://www.vistax64.com/tutorials/76905-system-restore-how.html

Windows XP
http://www.howtogeek.com/howto/windows/using-system-restore-in-xp/
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