"Acquiring Network Address"

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Byronik

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We have a D-Link Wireless Router that serves all the laptops in my household. My wife has a "Great Quality ZX-532 laptop that runs Windows XP on a 40 Gig hard drive and, until recently, connected just fine to the wi-fi through its Intel (R) Pro/Wireless 2200 BG Network Adapter.

But just lately it's been failing to acquire a network address and this stops it from fully connecting to the Internet. It sees the Wireless signal. It successfully communicates with the encryption. But then it reports "Acquiring Network Address" and gets no further.

I've been through online trouble shooting with Cox Communications (Internet provider) and with D-link and everything is good with the wireless router. Intel tech support is not available until after 01/03/06.

What can we do?
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TerryNet

Terry
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You could download and install the latest driver and utility for that Intel adaptor (I have the same one), but that probably won't solve the problem.

The following often solves your problem. Disable the encryption on the router. Connect the laptop. Enable the encryption again. Reenter the key or passphrase on the laptop to reconnect.

And if that doesn't work, make sure you know the router's configuration, reset the router to factory settings, reconfigure it.
 

Byronik

Thread Starter
Joined
Nov 26, 2002
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Thanks for the suggestions.

This problem began before we encrypted the router. The router has been reset several times without allowing the laptop to find a network address. The old Sony Vaio laptop that the "GQ" laptop was bought to replace still connects through the wi-fi network just fine.
 

JohnWill

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Try resetting the laptop to default network settings.

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log
 
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