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Acrobat installer appears everytime I right-click

Discussion in 'All Other Software' started by molumen, Sep 23, 2008.

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  1. molumen

    molumen Thread Starter

    Joined:
    Feb 12, 2008
    Messages:
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    Hi,

    I have a weird and annoying problem caused by Acrobat. It appeared after the installation of Acrobat 8, and now continues with my newly installed Acrobat Pro 9 (it is a clear install, I bough a box version of the software and had to uninstall version8 before installing version 9).

    Calling Adobe support didn't help, they responded that since Windows Installer seem to the problem, it must be addressed to Microsoft. :(

    The system I use is Vista Home Premium but similar behavior has been reported under Windows XP.

    The problem is that almost every time I right-click a file or folder in a newly opened folder or on the desktop, the acrobat installer launches. See the attached screen shot of the dialog that appears.

    Once I click cancel in that dialog, then the right-click functionality is restored to normal in the newly opened folder (the context menu appears). If I let the install process go and wait until it completes then nothing apparently changes since the install dialog still appear next time I right click a file.

    I made a Google search about this problem and found that I am not the only user affected by this annoying behavior, but no solution to this problem has been found so far (at least no solution is available online).

    Links to same problems as described above:
    http://www.techsupportforum.com/mic...0400-windows-installer-appears-no-reason.html
    http://acrobatsupport.com/install-adobe-acrobat-8-trial/ (see in the comments below)
    http://www.experts-exchange.com/Software/System_Utilities/Drivers/Q_22426209.html

    Thanks in advance for any help.
     

    Attached Files:

  2. molumen

    molumen Thread Starter

    Joined:
    Feb 12, 2008
    Messages:
    18
    This is the closest article I found on Microsoft Support website, not sure if it is related though...
    http://support.microsoft.com/kb/265194/en-us
    I tried to reinstall Acrobat pro 9 without luck, the bug is still here...
     
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