Acrobat Reader 8.1 Print Problem

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escapexls2001

Thread Starter
Joined
Jul 10, 2007
Messages
18
Hello,

I am supporting a user who is running Windows XP. When she opens a PDF file in Acrobat Reader 8.1 and attempts to print it the following comes out of the printer instead of the document:

PCL XL error

Subsystem:xlpaint

Operator: Text

Position: 9930

It is important to note that PDF's sent to the user by a specific person do this. PDF's e-mailed from anyone else print fine. This only happens to one user. When the person who sends out the PDF's everyone else except this one user in question can print it without any problem.

The printer we are using is a Toshiba e-Studio 2500c Super G3, and it is on a print server.

Any help/suggestions would be greatly appreciated.
 
Joined
Sep 21, 2004
Messages
637
Hi, have you tried printing the PDF on another computer?

Any problems I ever had with Acrobat were resolved when I removed it and installed Foxit

PP
 
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