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ACT 2000 Help

Discussion in 'All Other Software' started by erichammer, Jan 28, 2011.

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  1. erichammer

    erichammer Thread Starter

    Joined:
    Jan 28, 2011
    Messages:
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    I volunteer at a not for profit group. They use Act! 2000. The person running the database cannot remember the username or password for the database of donors. How can we get in? The database is on the main server so shutting down isn't really an option. No matter what we try, we get "Invalid User Name".
    Any suggestions?
    Thanks,
    EH
     
  2. DerekC

    DerekC

    Joined:
    Jan 10, 2005
    Messages:
    1,705
    Welcome to TSG. Besides suggesting that you (or the database person who forgot the login credentials), contact the manufacturer of the program, there really isn't anything we can do to assist you.

    Please see the Site Rules
     
  3. GLComputing

    GLComputing

    Joined:
    Apr 27, 2007
    Messages:
    367
    The User Name will usually be [Firstname Lastname] of the admin user.

    The vendor no-longer handles ACT! 2000 password requests unless you are upgrading to the current version, but most ACT! Consultants can do it (as well as myself). There is usually a charge for this somewhere around $100-$200
     
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