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ActiveSync malfunction

Discussion in 'Windows XP' started by scvusa, Oct 30, 2006.

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  1. scvusa

    scvusa Thread Starter

    Joined:
    Oct 22, 2005
    Messages:
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    I have the T-Mobile MDA, which uses Microsoft Mobile 5.0. Since I installed Norton Anti-Virus, Firewall & System Works 2006, I cannot sync my device. I have uninstalled and reinstalled Active Sync, have checked the firewall, have hard-reset the mobile device, used Norton Go Back and still get the error code 85010014. For some reason I get the following message: "Active Sync encountered a problem on the desktop. Support Code 85010014. I feel like I have tried everything and now my hard-reset has caused me to have a pda with no information since nothing will sync. HELP! thanks.
     
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