Ad-Aware error message after download

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ffrench

Thread Starter
Joined
Jan 24, 2004
Messages
17
Now that I have XP, I tried to download Ad-Aware from http://www.download.com/3001-8022_4-10319876.html?idl=n, and instead got this message on my desk top. Can anyone decipher this please?


#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x066760a8, pid=2904, tid=3936
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_06-b05 mixed mode)
# Problematic frame:
# C 0x066760a8
#

--------------- T H R E A D ---------------

Current thread (0x07efa370): JavaThread "Thread-9" daemon [_thread_in_Java, id=3936]

siginfo: ExceptionCode=0xc0000005, reading address 0x066760a8

Registers:
EAX=0xffff0000, EBX=0x00000037, ECX=0xffffffcc, EDX=0x00000000
ESP=0x08aff700, EBP=0x08aff728, ESI=0x0000014e, EDI=0xffffffcd
EIP=0x066760a8, EFLAGS=0x00210292

Top of Stack: (sp=0x08aff700)
0x08aff700: ffff2000 fffffb00 ff0ea000 003344e0
0x08aff710: 00005555 00010000 00000000 ffff0000
0x08aff720: 00000000 fffd0000 08aff7e0 05e5eb8b
0x08aff730: 00746c6b 00000038 0000003a 00000037
0x08aff740: ffffffcc ffffffcc ffffffcd 00000000
0x08aff750: ffffffd5 fffffcc9 00340000 00340000
0x08aff760: 00340000 ffd28000 fe9e8000 01168000
0x08aff770: 00000000 ffffffff ffffffb2 08aff7b0

Instructions: (pc=0x066760a8)
0x06676098:
[error occurred during error reporting, step 100, id 0xc0000005]

Stack: [0x08a00000,0x08b00000), sp=0x08aff700, free space=1021k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x066760a8
J r.i(I)V
J r.a(ZZI)V
J r.a(IIIIIIIII)V
J dd.a(Lbe;Z)V
J dd.a(IIIIII)V
J pb.c(I)V
J na.g(I)V
J client.e(I)V
J sb.f(I)V
J sb.run()V
v ~OSRAdapter
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
V [jvm.dll+0x845a9]
V [jvm.dll+0xd9317]
V [jvm.dll+0x8447a]
V [jvm.dll+0x841d7]
V [jvm.dll+0x9ed69]
V [jvm.dll+0x109fe3]
V [jvm.dll+0x109fb1]
C [msvcrt.dll+0x2a3b0]
C [kernel32.dll+0xb50b]


--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x07e81d18 JavaThread "Thread-30" daemon [_thread_blocked, id=3488]
0x07ecb580 JavaThread "Thread-29" daemon [_thread_blocked, id=2376]
0x07e47fa8 JavaThread "AWT-EventQueue-4" [_thread_blocked, id=480]
0x07e48418 JavaThread "thread applet-mapview.class" [_thread_blocked, id=1052]
0x087a1dd0 JavaThread "Thread-24" [_thread_in_native, id=3392]
0x07e99d40 JavaThread "Thread-17" daemon [_thread_blocked, id=3020]
0x08680448 JavaThread "Thread-16" daemon [_thread_blocked, id=3692]
0x07e78140 JavaThread "Thread-15" daemon [_thread_blocked, id=564]
0x07e77088 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=3684]
0x07e126b8 JavaThread "Java Sound Sequencer" [_thread_blocked, id=2548]
0x07e12460 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=3624]
0x0865f248 JavaThread "Thread-10" daemon [_thread_blocked, id=2640]
=>0x07efa370 JavaThread "Thread-9" daemon [_thread_in_Java, id=3936]
0x07dbbe20 JavaThread "Thread-8" daemon [_thread_blocked, id=1980]
0x086d4258 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=688]
0x087538a0 JavaThread "thread applet-loader.class" [_thread_blocked, id=3888]
0x07d8b6d0 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3296]
0x07da8448 JavaThread "AWT-Shutdown" [_thread_blocked, id=3848]
0x07d92f80 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=1376]
0x07d8bb08 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1824]
0x07d849e0 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1228]
0x03f6c3f0 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3708]
0x03e91408 JavaThread "CompilerThread0" daemon [_thread_blocked, id=356]
0x03f6a590 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=684]
0x03f61988 JavaThread "Finalizer" daemon [_thread_blocked, id=3620]
0x03f60580 JavaThread "Reference Handler" daemon [_thread_blocked, id=2456]
0x03ea2ea8 JavaThread "main" [_thread_in_native, id=2672]

Other Threads:
0x03ea9998 VMThread [id=3860]
0x03f86d98 WatcherThread [id=3528]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 6848K, used 5699K [0x100b0000, 0x10810000, 0x10810000)
eden space 6144K, 92% used [0x100b0000, 0x10640c00, 0x106b0000)
from space 704K, 0% used [0x106b0000, 0x106b0000, 0x10760000)
to space 704K, 0% used [0x10760000, 0x10760000, 0x10810000)
tenured generation total 90752K, used 85962K [0x10810000, 0x160b0000, 0x160b0000)
the space 90752K, 94% used [0x10810000, 0x15c02b10, 0x15c02c00, 0x160b0000)
compacting perm gen total 9728K, used 9547K [0x160b0000, 0x16a30000, 0x1a0b0000)
the space 9728K, 98% used [0x160b0000, 0x16a02c68, 0x16a02e00, 0x16a30000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778cf000 C:\WINDOWS\system32\SHDOCVW.dll
0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x754d0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll
0x771b0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x773d0000 - 0x774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll
0x5d090000 - 0x5d127000 C:\WINDOWS\system32\comctl32.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x67330000 - 0x6735f000 C:\PROGRA~1\COMMON~1\SYMANT~1\ANTISPAM\asOEHook.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll
0x75f80000 - 0x7607d000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77260000 - 0x77300000 C:\WINDOWS\system32\urlmon.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x10000000 - 0x100a9000 C:\Program Files\Weather Studio\bin\WeatherStudio.dll
0x722b0000 - 0x722b5000 C:\WINDOWS\system32\SensApi.dll
0x74980000 - 0x74ab0000 C:\WINDOWS\system32\msxml3.dll
0x4d4f0000 - 0x4d548000 C:\WINDOWS\system32\WINHTTP.dll
0x71b20000 - 0x71b32000 C:\WINDOWS\system32\MPR.dll
0x75f60000 - 0x75f67000 C:\WINDOWS\System32\drprov.dll
0x71c10000 - 0x71c1e000 C:\WINDOWS\System32\ntlanman.dll
0x71cd0000 - 0x71ce7000 C:\WINDOWS\System32\NETUI0.dll
0x71c90000 - 0x71cd0000 C:\WINDOWS\System32\NETUI1.dll
0x71c80000 - 0x71c87000 C:\WINDOWS\System32\NETRAP.dll
0x71bf0000 - 0x71c03000 C:\WINDOWS\System32\SAMLIB.dll
0x75f70000 - 0x75f79000 C:\WINDOWS\System32\davclnt.dll
0x73d70000 - 0x73d83000 C:\WINDOWS\system32\shgina.dll
0x75970000 - 0x75a67000 C:\WINDOWS\system32\MSGINA.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
0x74320000 - 0x7435d000 C:\WINDOWS\system32\ODBC32.dll
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
0x01910000 - 0x01927000 C:\WINDOWS\system32\odbcint.dll
0x593f0000 - 0x59482000 C:\WINDOWS\system32\wiashext.dll
0x4ec50000 - 0x4edf3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll
0x019e0000 - 0x01ca5000 C:\WINDOWS\system32\xpsp2res.dll
0x73ba0000 - 0x73bb3000 C:\WINDOWS\system32\sti.dll
0x74ae0000 - 0x74ae7000 C:\WINDOWS\system32\CFGMGR32.dll
0x62c30000 - 0x62c3d000 C:\WINDOWS\system32\twext.dll
0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\mlang.dll
0x021b0000 - 0x021bb000 C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL
0x024a0000 - 0x024ae000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x6d600000 - 0x6d62d000 C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
0x5edd0000 - 0x5ede7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x29500000 - 0x29551000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
0x025c0000 - 0x025d8000 C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
0x7c3a0000 - 0x7c41b000 C:\WINDOWS\system32\MSVCP71.dll
0x6af30000 - 0x6af6d000 C:\Program Files\Common Files\Symantec Shared\ccL30.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x025e0000 - 0x02708000 c:\program files\google\googletoolbar1.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x76380000 - 0x76385000 C:\WINDOWS\system32\MSIMG32.dll
0x02730000 - 0x02765000 C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
0x7c120000 - 0x7c139000 C:\WINDOWS\system32\ATL71.DLL
0x02770000 - 0x02a36000 C:\WINDOWS\system32\msi.dll
0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL
0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.DLL
0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x27500000 - 0x275c9000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\msidcrl40.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x71d40000 - 0x71d5c000 C:\WINDOWS\system32\actxprxy.dll
0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x75e60000 - 0x75e73000 C:\WINDOWS\system32\cryptnet.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x01fd0000 - 0x02058000 C:\WINDOWS\system32\shdoclc.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x605d0000 - 0x605d9000 C:\WINDOWS\system32\mslbui.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x7dc30000 - 0x7df1f000 C:\WINDOWS\system32\mshtml.dll
0x746c0000 - 0x746e7000 C:\WINDOWS\system32\msls31.dll
0x746f0000 - 0x7471a000 C:\WINDOWS\system32\msimtf.dll
0x5c2c0000 - 0x5c300000 C:\WINDOWS\ime\sptip.dll
0x74c80000 - 0x74cac000 C:\WINDOWS\system32\OLEACC.dll
0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll
0x020d0000 - 0x020e1000 C:\WINDOWS\IME\SPGRMR.DLL
0x020f0000 - 0x0214b000 C:\Program Files\Common Files\Microsoft Shared\INK\SKCHUI.DLL
0x325c0000 - 0x325d2000 C:\Program Files\Works converter\OFFICE11\msohev.dll
0x73300000 - 0x73367000 C:\WINDOWS\system32\vbscript.dll
0x73dd0000 - 0x73ece000 C:\WINDOWS\system32\MFC42.DLL
0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
0x023b0000 - 0x023c4000 C:\Program Files\Common Files\Symantec Shared\Script Blocking\scrauth.dll
0x023d0000 - 0x023e3000 C:\Program Files\Common Files\Symantec Shared\Script Blocking\ScrBlock.dll
0x6b180000 - 0x6b192000 C:\Program Files\Common Files\Symantec Shared\ccVrTrst.dll
0x75c50000 - 0x75cbe000 c:\windows\system32\jscript.dll
0x66e50000 - 0x66e90000 C:\WINDOWS\system32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x6d590000 - 0x6d5a2000 C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
0x6d400000 - 0x6d417000 C:\Program Files\Java\jre1.5.0_06\bin\jpiexp32.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x6d450000 - 0x6d468000 C:\Program Files\Java\jre1.5.0_06\bin\jpishare.dll
0x6d670000 - 0x6d804000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\client\jvm.dll
0x6d280000 - 0x6d288000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\hpi.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_06 -Djavaplugin.nodotversion=150_06 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE15~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_06 -Djavaplugin.nodotversion=150_06 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf
java_command: <unknown>
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
PATH=C:\PROGRA~1\Java\JRE15~1.0_0\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;.
USERNAME=Ian Ffrench
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 1 Stepping 3, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 523760k(134164k free), swap 1181936k(743188k free)

vm_info: Java HotSpot(TM) Client VM (1.5.0_06-b05) for windows-x86, built on Nov 10 2005 11:12:14 by "java_re" with MS VC++ 6.0
 
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