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ad-aware

Discussion in 'All Other Software' started by earlook, Nov 11, 2007.

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  1. earlook

    earlook Thread Starter

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    windows xp,i have ad-aware by lavasoft and want to delete it,so i went to ad/remove and saw i had two ad-aware programs, one 19.31gb and one 19.18gb so i clicked uninstall and got"error 1720 a script required for this install to complete could not be found".same for both programs.a manual delete came up with "cannot delete aaservice exe".any ideas?:
     
  2. rka0

    rka0 Banned

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  3. stantley

    stantley

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  4. earlook

    earlook Thread Starter

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    downloaded both but said i had to uninstall previous version and had same problem it will not uninstall,also cannot find task manager.
     
  5. stantley

    stantley

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    For Task Manager do Ctrl-Alt-Del or right-click on the taskbar and click on Task Manager.

    According to this http://www.lavasoft.com/support/faq_aawse.php#11

    There are several alternatives you can use to uninstall Ad-Aware SE:

    * Click "Uninstall Ad-Aware" in the Lavasoft folder of your Start menu.
    * If you are unable to do that, open your control panel, click "Add/remove programs," and locate Ad-Aware SE.
    * Another method to uninstall is to locate and double-click the file "unwise.exe" (the .exe may not be shown). You should be able to find this file in C:\program files\lavasoft\Ad-Aware SE [Personal/Plus/Professional]\.

    If the above alternatives do not work, or you get a message saying, "Can’t find Install.log," you will need to manually uninstall the software. To do this:

    * Click on "My Computer" and locate your Lavasoft Ad-Aware SE folder (C:\program files\lavasoft\ad-aware).
    * Run the file "unregaaw.exe".
    * Delete the entire Ad-Aware SE folder.
    * Delete your Lavasoft Ad-Aware SE link in your Start menu (if present).
    * Delete the Ad-Aware SE icon (s) from your desktop (if present).
    * Navigate to "C:\Documents and Settings\[User Name] \Application Data\Lavasoft" and delete the entire Lavasoft folder.
    * Empty your trash bin.
    * Reboot your computer.

    Once you get SE uninstalled then try installing 2007 again.
     
  6. earlook

    earlook Thread Starter

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    have removed ad-aware from c,program files and desktop,i just have two ad-aware 2007 programs in control panel,add-removeprograms and am still getting "error1720 a script required for this install to complete could not be run" but this does not affect my pc it is just pants?
     
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