Adapter is not conected windows 7

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payasyougo

Thread Starter
Joined
Jan 31, 2013
Messages
6
Hello,
I was on my computer, cleaning it, when suddenly the internet connection stopped working.
I have checked troubleshooter and it didn't help, I rebooted the computer, I tried to make a restored of the computer non of those things worked.
I have realize that now is not showing the wireless adapter so I can't disable and enable back again.

I don't really know what to do.

I have seen that the most of the times you ask for IPCONFIG /ALL, so here it is, thanks!



Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\NADINE OBI GROUP>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : NADINEOBIGROUP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82552 10/100 Network Connection
Physical Address. . . . . . . . . : 44-87-FC-AF-C4-E7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FD3182DD-1082-41A1-9145-F0CD5DAFDA4B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\NADINE OBI GROUP>
 
Joined
Jan 14, 2013
Messages
137
Hi,
The test doesn't show any information with wireless. Is it at the device manager where you are looking at where you can't find the wireless adapter?
What is the Brand and model?
 

payasyougo

Thread Starter
Joined
Jan 31, 2013
Messages
6
Yes, I looked in the device manager and there is no wireless adapter. But I should have because my connection is wireless and it was working for years.
 
Joined
Jan 14, 2013
Messages
137
No doubt about having wireless card on it but if it's not being detected on device manager, not even as "unknown device", it is most likely a hardware issue. Not necessarily the wireless card gone bad. Could be just needs to be secured at the right place. As the problem started when you tried to clean it, maybe it got lose.

If it's a desktop,
access BIOS and reset it to default

then
what type of wireless card is it?
if USB, simply unplug and replug it
if PCI, locate it from the motherboard and unplug and replug it.

if it's a laptop, check if there is a switch for wireless and make sure it's on.
 

DaveA

David
Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
Messages
17,002
What kind of "Cleaning it" were you doing?

What were you using to do this cleaning?
 

payasyougo

Thread Starter
Joined
Jan 31, 2013
Messages
6
I was using CCleaner software, and I suppose I delete something I shouldn't...

How can access to BIOS and reset it to default??
 

payasyougo

Thread Starter
Joined
Jan 31, 2013
Messages
6
It is PCI wireless, but my computer is on-screen computer...is that the same that a laptop or is it considered as a desktop??
 
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