adaware

I just install adaware because I keep getting messenger pop up adds and want to take it off. I scanned my drive and have 6 components can you tell me what I need to delete?

first can you tell me how to copy and paste it? Can't figure it out.

 

Is that the old version or the all new AAW 6.0?

If it's the old version, don't bother at all, as it hasn't been updated for four months, and never again will be either.

Anyway, please do the following instead:

Go to http://www.spywareinfo.com/downloads.php#det , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please show us its contents.

That will show us everything, even stuff not detected by either the old or the new version of AAW.

 

Oops, I misread. You were talking about Messenger popups, and that's not something Ad-Aware or any other program can do anything about.

Please read this:

http://www.wired.com/news/technology/0,1282,55795,00.html

Messenger Service Window That Contains an Internet Advertisement Appears

Solution:

Windows XP
1. Click on the Start button and open the control panel.
2. Open the Performance and Maintenance control panel and go to Administrative Tools.
3. Now double-click on Services, then scroll to Messenger.
4. Double-click Messenger and click Stop to stop the service.
5. Change the startup type to Disable and click Apply at the bottom.
6. Click OK to exit window.

BTW, this has nothing to do with the MSN /Windows Messenger Instant Messaging service


Windows 2000
1. Click on the Start button -> Settings -> Control Panel.
2. Double click on Administrative Tools.
3. Now double-click on Services, then scroll to Messenger.
4. Double-click Messenger and click Stop to stop the service.
5. Change the startup type to Disable and click Apply at the bottom.
6. Click OK to exit window.

For Windows 95, 98, and ME
* Under Control Panel, select Add/Remove.
* Select Windows Setup.
* Select System Tools.
* Click Details.
* Uncheck WinPopUp.
* Click OK.
* Reboot

But post your Hijack This log anyway. There may well be more.

 

Ok I copied and paste it Logfile of HijackThis v1.91.2
Scan saved at 2:18:50 PM, on 1/29/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://batonrouge.simplylocal.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia (HKLM)
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
O9 - Extra button: Define (HKLM)
O9 - Extra 'Tools' menuitem: Define (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/download/tgctlcm.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - hcp://system/RunExeActiveX.CAB
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2002121801/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs7b.instantservice.com/jars/customerxsigned32.cab
O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37600.8107060185
O16 - DPF: {CE37E095-ACFF-4380-A856-A560D389E5E1} (XPLControlProject.XPLControl) - file://C:\Program Files\Gateway\HelpSpot\XPLControl.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
hope I did it right.

 

OK, no baddies to be seen.

It's indeed Messenger popups, and these can be disabled the way I explained.

About your Ad-Aware log, I bet it's just cookies and one harmless Alexa registry entry.

However, let's have a look : go to your Program Files/Lavasoft Ad-Aware folder, find the Ad-Aware.logfile, and post the contents here.

 

I can't figure out how to copy and paste it.

 

But it was the cookies and the alexa will it be safe to delete it?

 

Scan initialized on 1/29/2003 8:40:47 AM.
(AAW release 5.83, referencefile 029-15.06.2002)
=================================================


Started memory scan
====================
Running processes:

#:1 : smss.exe

#:2 : winlogon.exe

#:3 : services.exe

#:4 : lsass.exe

#:5 : svchost.exe

#:6 : svchost.exe

#:7 : explorer.exe

#:8 : spoolsv.exe

#:9 : gwmdmmsg.exe

#:10 : sk9910dm.exe

#:11 : alogserv.exe

#:12 : directcd.exe

#:13 : rulaunch.exe

#:14 : wkcalrem.exe

#:15 : avsynmgr.exe

#:16 : svchost.exe

#:17 : vsstat.exe

#:18 : vshwin32.exe

#:19 : mcshield.exe

#:20 : webscanx.exe

#:21 : avconsol.exe

#:22 : ad-aware.exe

Memory scan result:
Total modules found:22
Suspicious modules found:0


Started registry scan
======================
Alexa key:HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}\


Started extended registry scan
===============================


Registry scan result:
Suspicious keys found : 1



Scanning finished
==================
Suspicious modules found:0
Suspicious keys found : 1
Suspicious folders found:0
Suspicious files found:0
=========================
Components ignored:0
Total components found:1


Removing selected components:
==============================
Deleting:Alexa.1.HKEY_LOCAL_MACHINE.2.software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}.

Task completed on8:42:02 AM
Done.Scan initialized on 1-29-2003 8:42:08 AM.
(AAW release 5.83, referencefile 029-15.06.2002)
=================================================


Started memory scan
====================
Running processes:

#:1 : smss.exe

#:2 : winlogon.exe

#:3 : services.exe

#:4 : lsass.exe

#:5 : svchost.exe

#:6 : svchost.exe

#:7 : explorer.exe

#:8 : spoolsv.exe

#:9 : gwmdmmsg.exe

#:10 : sk9910dm.exe

#:11 : alogserv.exe

#:12 : directcd.exe

#:13 : rulaunch.exe

#:14 : wkcalrem.exe

#:15 : avsynmgr.exe

#:16 : svchost.exe

#:17 : vsstat.exe

#:18 : vshwin32.exe

#:19 : mcshield.exe

#:20 : webscanx.exe

#:21 : avconsol.exe

#:22 : ad-aware.exe

Memory scan result:
Total modules found:22
Suspicious modules found:0


Started registry scan
======================


Started extended registry scan
===============================


Registry scan result:
Suspicious keys found : 0


Started folder scan
====================
Warning, no disk in drive (A)

Folder scan result:
Folders processed:2586
Suspicious folders found:0


Started file scan
==================
Doubleclick file:C:\Documents and Settings\LocalService\Cookies\[email protected][1].txt
Other file:C:\Documents and Settings\LocalService\Cookies\[email protected][1].txt
Other file:C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Doubleclick file:C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Other file:C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Other file:C:\Documents and Settings\Owner\Cookies\[email protected][3].txt

File scan result:
Suspicious files found:6



Scanning finished
==================
Suspicious modules found:0
Suspicious keys found : 0
Suspicious folders found:0
Suspicious files found:6
=========================
Components ignored:0
Total components found:6


Removing selected components:
==============================
Deletingoubleclick.3.file.2..C:\Documents and Settings\LocalService\Cookies\[email protected][1].txt
Deleting:Other.3.file.2..C:\Documents and Settings\LocalService\Cookies\[email protected][1].txt
Deleting:Other.3.file.2..C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Deletingoubleclick.3.file.2..C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Deleting:Other.3.file.2..C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Deleting:Other.3.file.2..C:\Documents and Settings\Owner\Cookies\[email protected][3].txt

Task completed on9:06:02 AM
Done.

 

Cookies are totally harmless, but I'd delete them.

The Alexa registry entry comes with Internet Explorer, where it's responsible for the 'related sites' feature on your Internet Explorer Tools menu.

If you have Ad-Aware remove it, the related sites entry disappears, but when you repair or upgrade IE, it's restored again.

It's completely harmless though, and it's up to you to decide whether to leave it, or to have it removed.

I've told Ad-Aware to ignore it, and I was hoping the next version would stop targeting it, so that I wouldn't have to keep explaining.
No such luck though...

Anyway, by any imaginable standard this is in fact a completely clean log.

Happy surfing!

 

Thank you for all your help

 

Pleasure!