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Solved AdBlock missing in Mozilla Firefox!

Discussion in 'Web & Email' started by dougglos, May 4, 2019.

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  1. dougglos

    dougglos Thread Starter

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    About a week ago I downloaded and installed the AdBlock feature for Firefox, and it has been working perfectly - until today! It seems to have disappeared completely from the two or three programs I was using (e.g., a daily newspaper, etc.). When I go to the Firefox site and attempt to download/install it again, I get the error message "Download failed - check your connections". I have tried a few times, but get the same result. I can't think that I have done anything to cause this, but would appreciate any thoughts! Thanks.
     
  2. 2twenty2

    2twenty2

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  3. dougglos

    dougglos Thread Starter

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    I went through the steps Tools/Options/Privacy & Security, and then to "Firefox Data Collection & Use". If I understand the Cookiegal thread #14, it looks as if I should then enable (check) "Allow Firefox to send technical and interaction data to Mozilla", and also "Allow Firefox to send backlogged crash reports on your behalf". If that is what you meant by "temporarily enabling everything", then it has had no effect on my situation. However, I may just have failed to understand the means of correcting things.
     
  4. dougglos

    dougglos Thread Starter

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    After spending time producing the previous thread (#3) I happened to restart my PC and suddenly found that AdBlock had been recovered in my Firefox setup!! Perhaps what was needed was for me to give it a bit of time and hope that I had the success Cookiegal had in her post#15 !! Anyway, I have gone to two or three websites where I was getting multiple adds, and now they are not showing any! I will certainly keep watching these, and hopefully will have had the problem solved for me!!
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Yes to the first one and no to the second one. The other option to check was "allow Firefox to install and run studies" but I found that that one gets checked automatically once you check the first one.

    So you ended up doing it right and had the desired result.
     
  6. dougglos

    dougglos Thread Starter

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    Thanks for that - what would people like me do without people like you when things don't go right?!!
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Don't forget to go back and uncheck those items if you want things back to the way they were before.

    Others found this glitch and reported it here and I simply found an update so it's often a team effort. :)
     
  8. dougglos

    dougglos Thread Starter

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    Already done, thanks !
     
  9. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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