Add Remove Programs Disabled, No Control panel, Task Manager Disabled

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Slabobbin

Thread Starter
Joined
Oct 28, 2007
Messages
6
I was having a problem with the message "Windows Security Alert Warning! Potential Spyware Operation!" popping up. I found this forum in an online search and followed the instructions to download "Super anti spyware". I followed the instructions and did the scan and that particular problem seemed to be fixed.

But now I have no control panel. If I press "contrl-alt-delete" it tells me that the "tast manager has been disabled by the administrator" and if I try to go to "add/remove programs" it tells me that "this problem has been cancelled due to restrictions in effect on this comptuer".

So evidently I didn't get rid of all of the problem. What else can I do to fix this? Thank you in advance for your help. :)
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Hi, Welcome to TSG!!


Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


Also if you can post the Superantispyware log.
 

Slabobbin

Thread Starter
Joined
Oct 28, 2007
Messages
6
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:41:13 PM, on 10/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://forums.momswhothink.com/"); (C:\Documents and Settings\ROBYN ELLIOTT\Application Data\Mozilla\Profiles\default\qm7r9b2w.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_02.src"); (C:\Documents and Settings\ROBYN ELLIOTT\Application Data\Mozilla\Profiles\default\qm7r9b2w.slt\prefs.js)
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/no...ei/SmileyCentralFWBInitialSetup1.0.0.15-3.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4058/ftp.coupons.com/r3302/KimberlyClark/Coupons.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\sulimo.dat
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 4842 bytes
 

Slabobbin

Thread Starter
Joined
Oct 28, 2007
Messages
6
I'm not sure how to post a log from the other program. Would it still be on my computer?
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Go to Add/Remove Programs and remove these if you did not install them.
ViewpointService
Viewpoint Manager



Download ComboFix from Here or Here to your Desktop.
NOTE: If you have an old version of ComboFix please delete that and download it again!
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
 

Slabobbin

Thread Starter
Joined
Oct 28, 2007
Messages
6
When I try to go to "add/remove programs" I get the following message:
Restrictions: This operation has been cancelled due to restrictions in effect on this computer. Please contact your systems administrator.
 

Slabobbin

Thread Starter
Joined
Oct 28, 2007
Messages
6
ComboFix 07-10-29.1** - Robyn Elliott 2007-10-31 6:39:05.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.37 [GMT -4:00]
Running from: C:\Documents and Settings\Robyn Elliott\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\drivers\Fhii50.sys
C:\WINDOWS\system32\drivers\symavc32.sys
C:\WINDOWS\system32\ntos.exe
C:\WINDOWS\system32\sulimo.dat
C:\WINDOWS\system32\wsnpoem
C:\WINDOWS\system32\wsnpoem\audio.dll
C:\WINDOWS\system32\wsnpoem\video.dll
.
---- Previous Run -------
.
C:\WINDOWS\system32\8_exception.nls
C:\WINDOWS\system32\drivers\fad.sys
C:\WINDOWS\system32\sulimo.dat

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
-------\LEGACY_FHII50
-------\LEGACY_RUNTIME
-------\LEGACY_RUNTIME2


-------\Fhii50


((((((((((((((((((((((((( Files Created from 2007-09-28 to 2007-10-31 )))))))))))))))))))))))))))))))
.

2007-10-30 19:01 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-10-30 06:44 114,688 --a------ C:\WINDOWS\rearede.exe
2007-10-29 20:40 <DIR> d-------- C:\Program Files\Trend Micro
2007-10-29 06:22 20,992 --a------ C:\WINDOWS\daedae.exe
2007-10-28 10:18 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2007-10-28 10:17 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2007-10-28 10:17 <DIR> d-------- C:\Documents and Settings\Robyn Elliott\Application Data\SUPERAntiSpyware.com
2007-10-28 10:16 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-10-27 18:32 16,384 --a------ C:\WINDOWS\xlavba6.exe
2007-10-10 06:27 582,656 --------- C:\WINDOWS\SYSTEM32\DLLCACHE\rpcrt4.dll
2007-09-22 09:44 <DIR> d-------- C:\Documents and Settings\Shawn.D1KY8M21\Application Data\Barca
2007-09-21 10:09 <DIR> d-------- C:\Documents and Settings\Robyn Elliott\Application Data\acccore
2007-09-21 10:09 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\AOL OCP
2007-09-21 10:06 <DIR> d-------- C:\Program Files\AIM6
2007-09-21 09:43 <DIR> d-------- C:\Documents and Settings\Robyn Elliott\Application Data\Barca
2007-09-18 10:52 <DIR> d-------- C:\Documents and Settings\Robyn Elliott\Application Data\sb_temp
2007-09-16 01:34 <DIR> d-------- C:\Documents and Settings\Robyn Elliott\Application Data\Viewpoint
2007-09-13 20:46 <DIR> d-------- C:\Documents and Settings\Robyn Elliott\Application Data\Aim
2007-09-13 20:45 <DIR> d-------- C:\Program Files\Viewpoint
2007-09-13 20:44 <DIR> d-------- C:\Program Files\AIM
2007-09-10 08:57 <DIR> d-------- C:\Documents and Settings\Ben\Contacts
2007-09-05 13:36 <DIR> d-------- C:\Program Files\Google

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-10-30 12:25 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL Downloads
2007-09-30 13:12 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
2007-09-21 16:53 --------- d-----w C:\Program Files\Organize Quick and Easy
2007-09-21 15:59 --------- d-----w C:\Program Files\Common Files\aol
2007-09-21 15:13 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2007-09-18 13:45 --------- d-----w C:\Program Files\MSN Messenger
2007-09-18 13:41 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-09-18 13:41 --------- d-----w C:\Program Files\Logitech
2007-09-14 00:45 --------- d-----w C:\Program Files\AOD
2007-08-30 12:34 --------- d-----w C:\Program Files\Yahoo!
2007-08-30 12:34 --------- d-----w C:\Program Files\Scholastic
2005-08-04 17:17 53,296 -c--a-w C:\Documents and Settings\Robyn Elliott\Application Data\GDIPFONTCACHEV1.DAT
2004-12-11 12:50 284 -c--a-w C:\Documents and Settings\Robyn Elliott\Application Data\ViewerApp.dat
2003-03-26 08:37 207,758 -c--a-w C:\Program Files\INSTALL.LOG
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Logitech Utility"="Logi_MwX.Exe" [2003-11-07 05:50 C:\WINDOWS\LOGI_MWX.EXE]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" [2007-01-19 13:54]
"Aim6"="C:\Program Files\AIM6\aim6.exe" [2007-10-04 11:20]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 13:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 13:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=C:\WINDOWS\pss\Adobe Gamma Loader.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk
backup=C:\WINDOWS\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
backup=C:\WINDOWS\pss\HP Image Zone Fast Start.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Logitech Desktop Messenger.lnk
backup=C:\WINDOWS\pss\Logitech Desktop Messenger.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\DellSupport\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
C:\WINDOWS\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
"C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
C:\WINDOWS\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Utility]
Logi_MwX.Exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Mozilla Quick Launch]
"C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
"C:\Program Files\MSN Messenger\msnmsgr.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroCheck]
C:\WINDOWS\system32\\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Smile Brush]
"C:\Program Files\Smile Brush\Smile Brush.exe" a

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UserFaultCheck]
%systemroot%\system32\dumprep 0 -u

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet

R1 cdrbsvsd;cdrbsvsd;C:\WINDOWS\system32\drivers\cdrbsvsd.sys
S3 MR97310_USB_DUAL_CAMERA;MR97310 CIF Dual Mode Camera;C:\WINDOWS\system32\DRIVERS\mr97310c.sys

.
Contents of the 'Scheduled Tasks' folder
"2003-03-27 23:08:00 C:\WINDOWS\Tasks\ISP signup reminder 1.job"
- C:\WINDOWS\System32\OOBE\OOBEBALN.EXE
"2007-10-30 22:32:26 C:\WINDOWS\Tasks\Symantec NetDetect.job"
"2007-10-30 22:28:23 C:\WINDOWS\Tasks\User_Feed_Synchronization-{126742C2-1861-4180-A74D-BFE81E13E709}.job"
.
**************************************************************************

catchme 0.3.1239 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-31 06:51:12
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-10-31 6:52:56 - machine was rebooted
.
--- E O F ---
 

Slabobbin

Thread Starter
Joined
Oct 28, 2007
Messages
6
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:56:37 AM, on 10/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://forums.momswhothink.com/"); (C:\Documents and Settings\ROBYN ELLIOTT\Application Data\Mozilla\Profiles\default\qm7r9b2w.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_02.src"); (C:\Documents and Settings\ROBYN ELLIOTT\Application Data\Mozilla\Profiles\default\qm7r9b2w.slt\prefs.js)
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/no...ei/SmileyCentralFWBInitialSetup1.0.0.15-3.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4058/ftp.coupons.com/r3302/KimberlyClark/Coupons.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 4260 bytes
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Run HJT again and put a check in the following:

R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...1.0.0.15-3.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/40...rk/Coupons.cab

Close all applications and browser windows before you click "fix checked".


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Ugrading Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 update 3.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.


I don't see any anti-virus software running.
Load AVG it's free.


Post a new log after that.
 
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