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added email account but can't open

Discussion in 'Web & Email' started by joyrob1053, Jan 21, 2013.

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  1. joyrob1053

    joyrob1053 Thread Starter

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    I added an email account to my husband's laptop Microsoft Office Outlook 2007 (he's on Vista) so that he could view work emails at home. It seemed successful and shows up when I press the "send receive" button with a drop down menu. However when I go to the new email account and press "inbox" a dialogue box flashes up very quickly and I can't even read what it says! I tried changing the profile settings to "prompt each time you open" but it wanted me to go through the whole new account installation thing again - which took me ages! Am I going to have to do that all over again?
     
  2. ozziebeanie

    ozziebeanie

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    Serena
    Does his work have outlook anywhere option or does he have a webmail option, he should be asking at work what options to access email when not on site.

    Is he connecting to his work network via vpn before checking email?
     
  3. joyrob1053

    joyrob1053 Thread Starter

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    He works for himself so access shouldn't be a problem and he's not using a work network. I simply added another account (his work email address) to his private account at home.
     
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