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Added laptop to wireless network now desktop can't connect to internet

Discussion in 'Web & Email' started by jillyc, Jan 22, 2011.

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  1. jillyc

    jillyc Thread Starter

    Joined:
    Nov 30, 2004
    Messages:
    7
    Hi there

    I added my new laptop to my wireless connection (via Livebox) but now the original desktop can't connect to the internet, its showing that it is 'connected' but there is no IP address! Could somebody help in layman's terms as I'm not too technical...

    Thank you!
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    lets see the ipconfig /all from both the desktop and laptop - we need to know which is which

    ------------------------------------------------------------------------
    {ipconfig /all}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    We would like to see the results from ipconfig /all post back the results here
    -> Start
    -> (XP - enter the following in the RUN box)
    cmd /k ipconfig /all
    -> (Vista or Windows 7 - enter the following in the Search box)
    cmd /k ipconfig /all

    A black box will appear on the screen -
    rightclick in the box
    select all
    enter
    control key + C key - to copy

    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
     
  3. jillyc

    jillyc Thread Starter

    Joined:
    Nov 30, 2004
    Messages:
    7
    thanks, I did this but the black box only appeared on my screen for a nano second then disappeared :confused:
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    CMD is key to keeping the box on screen
    if my directions do not seem to work - lets try these

    ------------------------------------------------------------------------

    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
    ------------------------------------------------------------------------
     
  5. jillyc

    jillyc Thread Starter

    Joined:
    Nov 30, 2004
    Messages:
    7
    I wonder if the problem could lie in the fact that my laptop is connected wirelessly and the desktop is ADSL, maybe the Livebox can't run wireless and ADSL consecutively?
     
  6. etaf

    etaf Moderator

    Joined:
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    Messages:
    65,252
    First Name:
    Wayne
    i thought livebox was an orange supplied router - and so should work as a normal router allowing wireless and cable connections to work
     
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