Adobe Acrobat reader

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dpnorth

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Jul 10, 2001
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I went to print something in the pdf form and the page comes up blank with a grey box which says ACROBAT READER file is damaged and could not be repaired. we had downloaded adobe from the site maybe a year ago and everything has been good until now. What is the problem? can you help? thanks
 

Rache

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Sep 30, 2002
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It's probably best to uninstall and then install v5. The thing with acrobat when upgrading is to completely uninstall older v 1st.
 

dpnorth

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Joined
Jul 10, 2001
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I'm not sure I know how to uninstall.. Could you please help.. thanks
 
Joined
Jul 21, 2002
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1,226
dpnorth -

I checked the Adobe version I have, and it does not appear to have an uninstaller. So, depending on which Windows version you have, things might differ.

Try going to the Control Panel and see if there's something called Add/Remove programs. If so, activate it. There should be a list of your programs. Select Adobe, and hit the Remove button.

There are also some nice freeware uninstallers around. - Here's the one I use, with WinXP..

http://www.pcmag.com/article2/0,4149,541138,00.asp
 

dpnorth

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Joined
Jul 10, 2001
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no matter what I do I get a box saying cannot find acord 32 exe. This program is needed for opening pdf files I don't kwow what to type in to save.
 

Rache

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Sep 30, 2002
Messages
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What os are you? If it's 98 use 'find' to look for acord 32 exe. You may find you have 2 which is why there's a conflict. Use add/remove as well as find to delete AR, then install new v.
 
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