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Adobe Acrobat

Discussion in 'All Other Software' started by KenMt, Jan 7, 2003.

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  1. KenMt

    KenMt Thread Starter

    Joined:
    May 14, 2002
    Messages:
    17
    Everytime I open up my Adobe Acrobat I get the 'ol "illegal operation and will be shut down" message.When I check the details,it says Acrord32 caused an invalid page fault in module<unknown>.I tried uninstalling it in "Add/Remove programs and reloading,but same result.In the search mode,I found a post that said to disable my antivirus[Norton 2002] before reloading.Should I try this?-- KenMt [newbie and 'puter dumb]
     
  2. slipe

    slipe

    Joined:
    Jun 27, 2000
    Messages:
    6,832
    HI - Welcome to TSG.

    It is usually recommended to disable AV before installing if that is what you are asking. I wouldn’t open anything including a PDF file with the AV disabled though unless the file was on the hard drive and I had scanned it first.
     
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