Adobe Acrobat

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KenMt

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Joined
May 14, 2002
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17
Everytime I open up my Adobe Acrobat I get the 'ol "illegal operation and will be shut down" message.When I check the details,it says Acrord32 caused an invalid page fault in module<unknown>.I tried uninstalling it in "Add/Remove programs and reloading,but same result.In the search mode,I found a post that said to disable my antivirus[Norton 2002] before reloading.Should I try this?-- KenMt [newbie and 'puter dumb]
 
Joined
Jun 27, 2000
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6,832
HI - Welcome to TSG.

It is usually recommended to disable AV before installing if that is what you are asking. I wouldn’t open anything including a PDF file with the AV disabled though unless the file was on the hard drive and I had scanned it first.
 
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