adobe elements 7 won't open

[mrl]

Hi

I’ve been using Adobe\Photoshop Elements 7.0 for about 3 years
I open it about once a month to tag pictures, a little editing, and printing

Now I can’t get it to open.
I normally use a short cut icon on the desktop. I tried from the program exe file and also as an administer.

All I get is that rotating circle for a second and then nothing.

I don't want to uninstall and reinstall if there is another option. I've got a lot of picture that would have to be re-tagged

I’m using Windows 7 64 bit on a PC

Mike

 

[etaf]

do all the other programs work OK

 

[mrl]

Hi again etaf, been awhile,

Yep everything else seems to be ok. I rebooted with no luck. It worked fine last week.
I did a full scan with Norton Antivirus. and ran Adwcleaner. I would hate to reinstall it unless I wouldn't loose any picture tags.
If the solution is to get a newer version, AND I would be able to keep the tags, I would consider it.


Mike

 

[etaf]

youi should be able to keep the tags, and other information, by backing up the catalog
https://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

i would make sure the computer is fully backed up any way

see if it will run in safemode
http://blogs.adobe.com/pselements/p...-troubleshooting-to-fix-most-issues/#SafeMode

 

[mrl]

I tried safe mode and had no luck

The link for backing up the pics says to open the program and .......but I can't open it
The pictures are actually storied on the C: drive with a link from the program to bring it up.
I've got the pictures backed up on an external hard drive so I won't lose any but it took a long time to tag them so i could find one.

I was hoping that i wouldn't have to thru that again


mike