Adobe Flash >skype >Firefox crash?

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mredd1233

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Jan 14, 2011
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Hello All,
I am having problems with FireFox browser crashing...only happens when I try to watch or download video....browser freezes...Skype no longer works...Adobe crashes.[for example Youtube freezes]. No error message...just FF says... not responding...on youtube...says adobe flash has crashed.

Thought it was Flash or Shockwave Flash...reinstalled both...used uninstaller.

Using Windows 7...64 bit... new computer...Hp G72-227WM.


Everything was working ok for a couple of months... until several days ago...Leading me to believe it was some kind of Microsoft update...did a restore...worked for a couple days then crashes...tried system restore again... tried several points... restore does not help. Uninstalled Skype...browser still crashes.

Called HP had no clue...recommended a complete windows uninstall/install.
So, something is causing Flash, Skype, FF to crash...Can it be windows7?

I read in a previous post that someone had the same problem with IE crashing.
Google search says it could be a sound card problem...don't think I have that card. Also seems to be a common problem.

Does anyone have any ideas...don't want to do the uninstall.



If any can help..it would really be appreciated. Thanks
 

daz1

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would not go for a full reinstall, seams drastic

start type firefox look for firefox safe mode open that have a internet browse at several sites if ok re open firefox in normal mode go to tools add ons first click find updates then look through add ons and disable say the top 1 or top 2 browse again if ok reenable and go through it again

try google chrome install it do not make default keep it clean as in no add ons or anything use that on sites you having issue with if ok then its firefox if not ok then re post after doing all above
 

mredd1233

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Jan 14, 2011
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Hi Daz1, Thanks for the advice...installed Google Chrome...Went to Youtube...Froze Chrome when clicked video...Good thought to try...and now we know it is not browser related. Thanks again.
 

mredd1233

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Jan 14, 2011
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There appears to be some kind of registry problem or conflict with Windows 7... Not sure. When I use a Reginout there appear to be several hundred problems listed. Which is interesting because the computer is 6 months old. Don't think it is a good Idea to delete all these errors. Google search does not show any conflicts that I have installed on computer. I wonder if Hijack this can help. Any ideas?
 

mredd1233

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Jan 14, 2011
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Hi Daz1: Thanks for your answer...Did what you suggested...Dxdiag shows no problems...Driver update shows 18 updates... Under category, Sound Video Game controller: intel r high def audio Hdme realtechigh def audio Under category Network Adapters, realtec pcle fe family controller , Under category Storage Controllers, intel r ich9m e/m sata ahcl controller System devices Intel R ich9 family smbus controller 2930 usb2 enhanced host controller 293A thermal subsystem 2932 usb2 enhanced host controller 293c 2934 2935 pci express root port 1 2940 usb universal host controller 2936 pci express root port 2 2942 usb universal host controller 2937 Mobile intel r 4 series chipset processor to dram controller 2a40 intel r ich9m lpc interface controller 2919 intel r ich9 family usb universal host controller 2938 2939 A lot of driver updates for a new computer. Don't know which could be the problem?
 

mredd1233

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Joined
Jan 14, 2011
Messages
5
Reposted so it would be easier to read. Hi Daz1: Thanks for your answer... Did what you suggested... Dxdiag shows no problems... Driver update shows 18 updates... Under category, Sound Video Game controller... intel r high def audio Hdmi, realtechigh def audio, Under category Network Adapters... realtec pcle fe family controller Under category Storage Controllers... intel r ich9m e/m sata ahcl controller System devices... Intel R ich9 family smbus controller 2930, usb2 enhanced host controller 293A, thermal subsystem 2932 , usb2 enhanced host controller 293c, 2934 , 2935, pci express root port 1 2940, usb universal host controller 2936, pci express root port 2 2942, usb universal host controller 2937, Mobile intel r 4 series chipset processor to dram controller 2a40 , intel r ich9m lpc interface controller 2919, intel r ich9 family usb universal host controller 2938, 2939 A lot of driver updates for a new computer. Don't know which could be the problem?
 
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