Adobe Premiere

[HonestDon19]

help. i just installed windows XP. when i run adobe premiere everthing works fine except for exporting the clips. when exported all i get is sound, no video. aaahhhhhhhhhhh

 

[eddie5659]

Hiya

Whilst I'm searching, can you tell me your video card?

Control Panel | System. Device Manager. Under Display, expand the + and tell me its name. Also, is there a yellow !

Regards

eddie

 

[eddie5659]

Okay

There seems to be an upgrade:

http://www.adobe.com/support/salesdocs/fa62.htm

I assume its registered. Its the only way to get the patch.

Which version of Premier do you have? It may be in Help | About when you start the program.

The above patch is for version 6.

This is for version 5:

http://www.adobe.com/support/salesdocs/c9a6.htm

Ah, support for XP:

http://www.adobe.com/support/salesdocs/fa5e.htm

Regards

eddie

 

[HonestDon19]

well iam running adobe premiere 6.0 and have a 'all in wonder radeon AGP.' there is no yellow ! does that help?

 

[eddie5659]

Okay

Its good that you don't have any yellow !'s as tat would mean a conflict.
Have a look at the first and third links that I have given. The first is the patch for the actual program and the second is a patch for XP.........Ah, maybe not. The last one for the link that you have to go to inside is the good old Page Not Found

Ignore that one and try the first one. If that dosen't work, we'll look at your video card that you have posted.

Regards

eddie

 

[HonestDon19]

so i need to have my adobe premiere registered in order for the plug in to work????? b/c mine is not registered

 

[eddie5659]

Nope, you don't.

Just followed all the links through and managed to get to the point where the file was gonna download. I cancelled it.

Just go here:

http://www.adobe.com/support/downloads/product.jsp?product=42&platform=Windows

you'll want version 6.01, as you will see when you click it that it solves some issues. Have a read.

Regards

eddie

 

[HonestDon19]

well downloading is the easy part. so i DLed the update and went to run it and it says it can't complete the update. weird.

 

[eddie5659]

Hmmmm

Did you download the one here:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=1185

It does say this:

Note
If you have previously installed any updates to Premiere 6.0 (including the 6.01 beta update), then you should reinstall Premiere 6.0 from the CD in you product box, before running this 6.01 update

Have you ever done this once before, got another update?

eddie

 

[HonestDon19]

ya i went to that site.

Note
If you have previously installed any updates to Premiere 6.0 (including the 6.01 beta update), then you should reinstall Premiere 6.0 from the CD in you product box, before running this 6.01 update

well i haven't installed any kind of updates. the 6.01 won't even install. and i don't have the cd so i guess iam out of luck.

 

[eddie5659]

hang on, did you download the free trial version? If so, that may be why you cannot install the patch. If its not the free version, where did you get it from?

Regards

eddie

 

[HonestDon19]

why yes it is the trail version. is that a problem?

 

[eddie5659]

Well, if its the trial version, it may not allow upgrades.

How long ago did you download it? Some programs, when they reach their time limit, cease to work on certain things. Some its saving, yours could be Audio. Mind, you will hopefully be getting the updated drivers soon, so it may help.

Regards

eddie

 

[HonestDon19]

i Downloaded it about 4 months ago. all this is a very big headache. i wish it all just worked

 

[eddie5659]

Okay

You saud that you downlaoded it 4 months ago. Did it work when you first installed it, and if so, was it only when you upgraded to XP did it cease to function?

eddie