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Adobe Production fails to Start

Discussion in 'All Other Software' started by Laurawrites, Apr 7, 2010.

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  1. Laurawrites

    Laurawrites Thread Starter

    Apr 7, 2010
    Hello, all!

    I have to use sat. internet and due to bandwidth limits, it has taken me 3 days to download Adobe's CS4 Production Suite. I just wanted to check out the trial program as I'm needing several new applications and all are in the suite.

    After downloading everything, it won't even start. As soon as I click on the icon for the program, a error box pops up telling me the application has stopped. There's no loading or other information boxes. Every program also returns the exact same error. I will post the response for Photoshop below, but it's the same for every program in the "FaultModuleName." I have tried reporting to Microsoft, deleting the unzipped package and unzipping a fresh one, etc. Nothing is installed for me to uninstall it.

    I don't plan on trying to re-download it as it's already problematic, but I would love to at least see what the programs can do on my system. Did I just waste 3 days? Or is this something that can be fixed?

    Any help will be most appreciated. Thank you!

    Error Message:

    Problem Event Name: APPCRASH
    Application Name: Adobe Photoshop CS4.exe
    Application Version:
    Application Timestamp: 499bf9b5
    Fault Module Name: StackHash_2264
    Fault Module Version:
    Fault Module Timestamp: 00000000
    Exception Code: c00000fd
    Exception Offset: 05097f62
    OS Version: 6.1.7600.
    Locale ID: 1033
    Additional Information 1: 2264
    Additional Information 2: 2264db07e74365624c50317d7b856ae9
    Additional Information 3: 875f
    Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
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