Adobe Production fails to Start

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Laurawrites

Thread Starter
Joined
Apr 7, 2010
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Hello, all!

I have to use sat. internet and due to bandwidth limits, it has taken me 3 days to download Adobe's CS4 Production Suite. I just wanted to check out the trial program as I'm needing several new applications and all are in the suite.

After downloading everything, it won't even start. As soon as I click on the icon for the program, a error box pops up telling me the application has stopped. There's no loading or other information boxes. Every program also returns the exact same error. I will post the response for Photoshop below, but it's the same for every program in the "FaultModuleName." I have tried reporting to Microsoft, deleting the unzipped package and unzipping a fresh one, etc. Nothing is installed for me to uninstall it.

I don't plan on trying to re-download it as it's already problematic, but I would love to at least see what the programs can do on my system. Did I just waste 3 days? Or is this something that can be fixed?

Any help will be most appreciated. Thank you!

Error Message:

Problem Event Name: APPCRASH
Application Name: Adobe Photoshop CS4.exe
Application Version: 11.0.1.0
Application Timestamp: 499bf9b5
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c00000fd
Exception Offset: 05097f62
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
 
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