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rambochic

Thread Starter
Joined
Jan 20, 2007
Messages
5
Please help! I am getting popups for very unappropriate sites for my children to see including adultfriendfinder.com.
 
Joined
Dec 27, 2006
Messages
644
First go here and do a scan to make sure you don't have spyware or virus. http://www.ewido.net/en/
The free scan is on the left. Then make sure you have a good pop-up blocker running. You can set Windows pop-up to block all but remember that you did because some sites you will need to turn that off.
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,008
after you do what billy suggests, please do the following to ensure you are clean:

Please do this:

•Click here to download HJTsetup.exe
• Save HJTsetup.exe to your desktop.
• Doubleclick on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Hijack This.
• Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
• Put a check by Create a desktop icon then click Next again.
• Continue to follow the rest of the prompts from there.
• At the final dialogue box click Finish and it will launch Hijack This.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
• Wait for a security expert (identified by the gold badge next to their name) to come by and parse your log. Be patient; there are a lot of people who come here to get fixed up, and only a handful of certified fixer uppers
 

rambochic

Thread Starter
Joined
Jan 20, 2007
Messages
5
I am running the scan now...do you need to know what it finds, or just remove the infections?
 
Joined
Dec 27, 2006
Messages
644
If it finds anything and they are registry keys it would be best to do as Valis suggested. Post a Hijack this log and let one of the spyware pros help you.
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,008
actually, post the report too, if you could. That way we can see if it's just cookies, or something more serious that it couldn't disinfect.
 

rambochic

Thread Starter
Joined
Jan 20, 2007
Messages
5
__This is what it found......________________________________________________
ewido anti-spyware online scanner
http://www.ewido.net
__________________________________________________


Name: Adware.Generic
Path: HKU\S-1-5-21-2350705448-2093165156-2581891364-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2DEA8791-C2B7-48E1-8992-8E8E6A6FE789}
Risk: Medium

Name: Adware.Nexus
Path: C:\Documents and Settings\TERESA\Local Settings\Temp\appupdatetwo.exe
Risk: Medium

Name: TrackingCookie.Admarketplace
Path: C:\Documents and Settings\TERESA\Local Settings\Temp\Cookies\[email protected][1].txt
Risk: Medium

Name: TrackingCookie.Tacoda
Path: C:\Documents and Settings\TERESA\Local Settings\Temp\Cookies\[email protected][1].txt
Risk: Medium

Name: TrackingCookie.Tacoda
Path: C:\Documents and Settings\TERESA\Local Settings\Temp\Cookies\[email protected][1].txt
Risk: Medium

Name: Not-A-Virus.Exploit.JS.XMLCore.a
Path: C:\Documents and Settings\TERESA\Local Settings\Temporary Internet Files\Content.IE5\G9UVSD63\EXP5[1].0TM
Risk: Low

Name: Downloader.Agent.bi
Path: C:\Documents and Settings\TERESA\Local Settings\Temporary Internet Files\Content.IE5\WUMZXSBO\NEW[2].0TM
Risk: High

Name: Adware.FullContext
Path: C:\Program Files\PadsysAssistant\AssistantLibrary.dll
Risk: Medium

Name: Downloader.Qoologic.c
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034225.0XE
Risk: High

Name: Adware.DropSpam
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034251.exe
Risk: Medium

Name: Adware.YazzleSudoku
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034254.exe
Risk: Medium

Name: Downloader.PurityScan.bv
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034255.exe
Risk: High

Name: Adware.DropSpam
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034281.exe
Risk: Medium

Name: Adware.WebHancer
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034354.dll
Risk: Medium

Name: Adware.WebHancer
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034355.exe
Risk: Medium

Name: Adware.WebHancer
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034356.dll
Risk: Medium

Name: Adware.WebHancer
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034357.exe
Risk: Medium

Name: Adware.WebHancer
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034358.exe
Risk: Medium

Name: Adware.ZenoSearch
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034359.exe
Risk: Medium

Name: Adware.ZenoSearch
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP511\A0034360.exe
Risk: Medium

Name: Adware.Casino
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP515\A0034550.exe
Risk: Medium

Name: Trojan.Imiserv.c
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP515\A0034563.exe
Risk: High

Name: Adware.ZenoSearch
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP515\A0034565.exe
Risk: Medium

Name: Trojan.Imiserv.c
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP515\A0034566.exe
Risk: High

Name: Downloader.Small
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP515\A0034568.exe
Risk: High

Name: Adware.PurityScan
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP515\A0034569.exe
Risk: Medium

Name: Adware.PudsyAssistent
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP515\A0034570.sys
Risk: Medium

Name: Trojan.Imiserv.c
Path: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP515\A0034571.exe
Risk: High

Name: Adware.Nexus
Path: C:\WINDOWS\appupdate.exe
Risk: Medium

Name: Trojan.Imiserv.c
Path: C:\WINDOWS\invupdi.exe
Risk: High

Name: Adware.ZenoSearch
Path: C:\WINDOWS\system32\twinroeb.exe
Risk: Medium
 

rambochic

Thread Starter
Joined
Jan 20, 2007
Messages
5
Logfile of HijackThis v1.99.1
Scan saved at 8:17:15 PM, on 1/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsrw.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
C:\PROGRA~1\F-SECU~1\ANTI-S~1\fsaw.exe
C:\Program Files\F-Secure Internet Security\FSGUI\fsguidll.exe
C:\Program Files\Exolon\Exolon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [winclean] c:\windows\system32\winclean.exe
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\F-Secure Internet Security\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\twinroeb.exe GID002
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Think-Adz.lnk = C:\WINDOWS\system32\twinroeb.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: F-Secure Anti-Virus 2006.lnk = C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure Internet Security\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1A595EDD-978A-48C7-B730-AF3B9CC64DAB} (DLManager Class) - http://63.251.81.180/component/VZWDLManager.cab
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {4AD73894-A895-4FC2-B233-299867E08753} - http://apps.deskwizz.com/ax/adwerkz.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/en-us/wlscbase7617.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147952528156
O16 - DPF: {AF54BFA2-474E-4B82-A5F3-B79E6F7A80B1} (QuickBooks Online Edition Import Utilities Class v4) - https://accounting.quickbooks.com/c1/v15.268/qboimax4.cab
O18 - Filter: text/html - {994D478A-45D0-4DB4-AE28-738B1E346F99} - C:\Program Files\Exolon\Exolon.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: F-Secure Anti-Virus 2006 (BackWeb Plug-in - 4476822) - F-Secure Internet Security 2005 - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
 
Joined
Dec 27, 2006
Messages
644
I see downloaders and trojans as well as lots of adware. Looks like a job for the security folks. I'll let them take over.. The pros with gold shields will assist you Good luck.
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,008
juuuuuust a bit infected.....let me see if I can get this moved to the security forum.
 

rambochic

Thread Starter
Joined
Jan 20, 2007
Messages
5
Thank you both for you quick response and help....Very much appreciated....Have a great evening.... :)
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,008
i've requestd that a mod move it to security for faster response. Good luck, I"ll watch from the sidelines and learn some. ;)
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Hi, Welcome to TSG!!

Run HJT again and put a check in the following:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O4 - HKLM\..\Run: [winclean] c:\windows\system32\winclean.exe
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\twinroeb.exe GID002
O4 - Startup: Think-Adz.lnk = C:\WINDOWS\system32\twinroeb.exe
O16 - DPF: {4AD73894-A895-4FC2-B233-299867E08753} - http://apps.deskwizz.com/ax/adwerkz.cab

Close all applications and browser windows before you click "fix checked".

Click Here and download Killbox and save it to your desktop.



Double-click on Killbox.exe to run it.
Put a tick by Delete on Reboot.
Copy the following list of files to clipboard, CTRL+C to copy

c:\windows\system32\winclean.exe
C:\WINDOWS\system32\twinroeb.exe


Now in Killbox go to File, Paste from clipboard.
Click the All Files button.
Click on the button that has the red circle with the X in the middle.
It will ask for confimation to delete the file.
Click Yes.
It will ask if you want to reboot now,
Click Yes.

Note: It is possible that Killbox will tell you that the file does not exist.

If your computer does not restart automatically then please restart it manually.
If you get an error message "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.


Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.





Download and install AVG Anti-Spyware 7.5 AVG ANTI-SPYWARE IS ONLY FOR SYSTEMS RUNNING WIN 2K and XP
(This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware)
1. After download, double click on the file to launch the install process.
2. Choose a language, click "OK" and then click "Next".
3. Read the "License Agreement" and click "I Agree".
4. Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
5. After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
6. The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
7. Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
8. Go to Start > Run and type: services.msc
  • Press "OK".
  • Click the "Extended tab" and scroll down the list to find AVG Anti-Spyware guard.
  • When you find the guard service, double-click on it.
  • In the Properties Window > General Tab that opens, click the "Stop" button.
  • From the drop-down menu next to "Startup Type", click on "Manual".
  • Now click "Apply", then "OK" and close the Services window.
9. Select the "Update" button and click "Start update". Wait until you see the "Update succesfull message. If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from here. Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.

Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with AVG Anti-Spyware as follows:
1. Launch AVG Anti-Spyware, click on the "Scanner" button and choose the "Settings" tab.
  • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
  • Under "How to Scan?" check all (default).
  • Under "Possibly unwanted software" check all (default).
  • Under "What to Scan?" make sure "Scan every file" is selected (default).
  • Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".
2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.
4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button?

5. Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
6. Exit AVG Anti-Spyware when done, reboot normally and submit the log report in your next response.

Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

Note: If AVG Anti-Spyware "crashes" or "hangs" during the scan, try scanning again by doing this:
1. Scan one sector of the system at a time by using the "Custom Scan" feature. To do this select Scanner > Custom Scan and click on Add drive/directory/file. Browse to C:\Windows > System, add this folder to the list and click on "Start Scan". When the scan is complete, repeat the Custom Scan but this time, browse to and add the System32 folder. Then keep repeating this procedure until all your folders have been scanned. Make sure you include the Documents & Settings folder.

2. If this still does not help, then turn the ADS scanner off while making a Custom Scan. To do this select Scanner > Scan Settings and untick "Scan in NTFS Alternate Data Streams". Then repeat the steps above for performing a Custom Scan.


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