If you have this software service installed you might want to consider removing it. It has caused huge problems with malware. My internet provider is still working to solve the issue. When I called the company I got this Indian lady who tried to extract 695.$ to fix the problems after accessing my computer remotely ( I know little about computers and allowed it thinking this was legit) Now I can't use my computer at all except in safe mode. Frontier security experts are still at it trying to get to the bottom of what she did to it. The fee was regularly lowered until it reached 95.00 for 6 month. when I didn't compy with the fee my computer was screwed up for me. Nice company Systweak out of India is the base company.