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{Advice Offered} - Printing problem with NT Workstation 4.0

Discussion in 'Windows XP' started by jharrison, May 17, 2000.

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  1. jharrison

    jharrison Thread Starter

    Joined:
    Mar 3, 1999
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    I have a user who has a NT Workstation and she has a HP LaserJet 4000 TN in her office. It's hooked up directly to the network and shared to everyone but she's the only one that uses it.

    For some strange reason, about a week ago she was unable to print anything in Excel in Landscape orientation. Even when previewing a spreadsheet that was set to print in landscape it was displayed in portrait. I setup the printer on another user's PC and she was able to preview and print in landscape just fine. Any suggestions or ideas???

    Our network is a complete NT 4.0 network, servers and workstations.
     
  2. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,744
    First Name:
    Anne
    I'm not sure why, but I intermittently get calls on this as well. I have them check page layout in Excel for landscape, and then also go into printer properties to make sure it's landscape. Inevitably, one or the other is portrait. Sorry if this is obvious and you've checked it out already.

    It could be the file--try right-click sheet tabs and copy all to new file, see if new file prints properly.
     
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