{Advice Offered} - Word 2000 on NTWS 4.0 "Application Error"?

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NouRsLy

Thread Starter
Joined
Oct 5, 2000
Messages
33
I don't know if anyone could help me with this one but it does not hurt to ask


I have a user that when she tries to open MS-Word 2000 it will give her the following error.

"Application Error WinWord.exe

Exception: Access Violation (0x0000005).
Address: 0x309051a6

I uninstalled office 2000 professional, Installed a brand new copy and still did the same problems."

If you have any input please let me know.
 
Joined
Feb 17, 1999
Messages
1,821
Greetings

Uninstall Office 2000.
Uninstall IE5

Re-install IE5.01 Sp2 (or IE 5.5, the choice is yours)
Re-install Office 2000.

If the problem persists, format and re-install NT4.

Cheers

 
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