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Adware/Malware & Blocked Antivirus Softwares

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1K views 4 replies 2 participants last post by  eddie5659 
#1 ·
Hi, recently I might've accidentally installed some adware and in a desperate effort I've tried to clear it from my computer. It caused my computer to slow down and lag a lot, hijacked my both Firefox and Chrome browsers but I managed to clear them. I've also managed to uninstall most of the auto-installed adware in my computer but there is still a problem, temp files that are automatically created every time I boot up my computer. Even though they were deleted, they still managed to pop up after booting up. The temp files also blocked any antivirus companies (as shown below), and will re-add them back into the untrusted publishers list despite removing them. They stop re-adding once I stopped the processes. I suspect that these temp files might have slowed down my computer as the CPU and RAM usage has increased.

Steps I have tried to remove them:
  • Running CCleaner
  • Running TDDSKiller tool by Kaspersky
  • Running Malwarebyte's Adware Remover tool
  • Running Tweaking.com - Windows Repair tool
  • Resetting Registry settings
That's basically it. Thanks in advance for any help received.

System Properties
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3959 Mb
Graphics Card: NVIDIA GeForce GT 710, -2048 Mb
Hard Drives: C: 111 GB (1 GB Free); D: 149 GB (20 GB Free); I: 465 GB (172 GB Free);
Motherboard: Acer, Veriton S680G
Antivirus: None
 

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#3 ·
Hiya and welcome to Tech Support Guy :)

Are you still having this problem? If so, can you re-run FRST, and upload or copy/paste the contents here. I tend not to look at PasteBin myself, not sure about others.

To upload, just click on the Upload a File button next to the Post Reply button, in the bottom right of the reply box ;)

Thanks

eddie
 
#4 ·
Hiya and welcome to Tech Support Guy :)

Are you still having this problem? If so, can you re-run FRST, and upload or copy/paste the contents here. I tend not to look at PasteBin myself, not sure about others.

To upload, just click on the Upload a File button next to the Post Reply button, in the bottom right of the reply box ;)

Thanks

eddie
Oh I've somehow solved the problem by somewhat upgrading to Windows 10. It seems to be working fine now. Thanks though :)
 
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