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adware problem (1st time post)

Discussion in 'Virus & Other Malware Removal' started by paccagnan, Feb 15, 2007.

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  1. paccagnan

    paccagnan Thread Starter

    Feb 12, 2007
    well i was on msn and my friend sends a link with my email in it without thinking i opened it then nothing happened i asked my friend and she says she didnt send anything now it sends itself to every1 on my contact list now my norton has found the file several times and i always remove it but it always comes back everytime i log in it attempts to change my home page to virushelpzone.com now trojans are showing up and i need help.

    My operating system is windows xp
    The adware problem is located as Adware.Maxsearch
    and my norton constantly scans something called install.exe
    any help would be awesome
  2. MFDnNC


    Sep 7, 2004
    Click here to download HJTsetup.exe:

    Scroll down to the download section

    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
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