1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

After I reinstalled windows..

Discussion in 'Windows XP' started by JDcompy, Sep 2, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. JDcompy

    JDcompy Thread Starter

    Joined:
    Sep 27, 2009
    Messages:
    252
    My question is pretty much "Now what?"

    The Internet is not working and I'm not sure how to go about that. I tried going to Asus website (my motherboard) I grabbed their driver detective program and ran the program on my desktop (the computer in discussion). But in order for the program to work, it needed to install another program (which it needed Internet to do) -- this is feeling overly complicated and confusing.

    So.. now what?

    How do I get internet working?
    How do I go about getting sound on the computer?

    - This is a custom built computer (not a dell or hp or anything)
    - Windows XP Home sp 3
    - This was installed on a brand new hard drive


    Here are some specs pulled from DXdiag:


    ------------------
    System Information
    ------------------
    Time of this report: 9/2/2011, 09:39:14
    Machine name: JDCOMPY
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 10/30/05 16:03:33 Ver: 08.00.10
    Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
    Memory: 1024MB RAM
    Page File: 99MB used, 2361MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
    Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    ---------------
    Display Devices
    ---------------
    Card name:
    Manufacturer:
    Chip type:
    DAC type:
    Device Key: Enum\
    Display Memory: n/a
    Current Mode: 800 x 600 (32 bit) (1Hz)
    Monitor:
    Monitor Max Res:
    Driver Name: vga.dll
    Driver Version: 5.01.2600.0000 (English)
    DDI Version: unknown
    Driver Attributes: Final Retail
    Driver Date/Size: 4/14/2008 05:00:00, 9344 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: vga.sys
    Mini VDD Date: 4/14/2008 05:00:00, 20992 bytes
    Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
    Vendor ID: 0x0000
    Device ID: 0x0000
    SubSys ID: 0x00000000
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Not Available
    D3D Status: Not Available
    AGP Status: Not Available
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    -------------
    Sound Devices
    -------------
    Description:
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Type:
    Driver Name:
    Driver Version:
    Driver Attributes:
    WHQL Logo'd:
    Date and Size:
    Other Files:
    Driver Provider:
    HW Accel Level: Emulation Only
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    ---------------------
    Sound Capture Devices
    ---------------------
    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    Registry: OK
    Test Result: Not run

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x27CB
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/14/2008 05:00:00, 59520 bytes
    | Driver: usbd.sys, 4/14/2008 05:00:00, 4736 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 4/14/2008 05:00:00, 52480 bytes
    | Driver: kbdclass.sys, 4/14/2008 05:00:00, 24576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes
    | Driver: kbdclass.sys, 4/14/2008 05:00:00, 24576 bytes
    |
    + Microsoft USB Wheel Mouse Optical
    | Vendor/Product ID: 0x045E, 0x0040
    | Matching Device ID: hid\vid_045e&pid_0040
    | Service: mouhid
    | Driver: mouclass.sys, 4/14/2008 05:00:00, 23040 bytes
    | Driver: mouhid.sys, 4/14/2008 05:00:00, 12160 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes
    | Driver: mouclass.sys, 4/14/2008 05:00:00, 23040 bytes

    ----------------------------
    DirectPlay Service Providers
    ----------------------------
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

    DirectPlay Voice Wizard Tests: Full Duplex: , Half Duplex: , Mic:
    DirectPlay Test Result: Not run
    Registry: OK

    -------------------
    DirectPlay Adapters
    -------------------
    DirectPlay8 Serial Service Provider: COM1
    DirectPlay8 TCP/IP Service Provider: MS TCP Loopback interface - IPv4 -

    -----------------------
    DirectPlay Voice Codecs
    -----------------------
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s

    -------------------------
    DirectPlay Lobbyable Apps
    -------------------------

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 951.2 GB
    Total Space: 953.9 GB
    File System: NTFS
    Model: SAMSUNG HD103SJ

    Drive: D:
    Model: SONY DVD-ROM DDU1621
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 62976 bytes

    Drive: E:
    Model: DVDRW IDE 16X
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 62976 bytes

    --------------
    System Devices
    --------------
    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_8086&DEV_27E2&SUBSYS_00000000&REV_01\3&11583659&0&E5
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 68224 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_8086&DEV_27E0&SUBSYS_00000000&REV_01\3&11583659&0&E4
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 68224 bytes

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_27DF&SUBSYS_81791043&REV_01\3&11583659&0&F9
    Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 24960 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 96512 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 4/14/2008 05:00:00, 3328 bytes

    Name: SM Bus Controller
    Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_81791043&REV_01\3&11583659&0&FB
    Driver: n/a

    Name: Microsoft UAA Bus Driver for High Definition Audio
    Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_81931043&REV_01\3&11583659&0&D8
    Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/14/2008 05:00:00, 144384 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&11583659&0&E0
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 68224 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_81791043&REV_01\3&11583659&0&EF
    Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 30208 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 22:42:10, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 59520 bytes
    Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 7168 bytes

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_81791043&REV_01\3&11583659&0&EB
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 22:42:10, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 59520 bytes

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_81791043&REV_01\3&11583659&0&EA
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 22:42:10, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 59520 bytes

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_81791043&REV_01\3&11583659&0&E9
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 22:42:10, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 59520 bytes

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_81791043&REV_01\3&11583659&0&E8
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 22:42:10, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 59520 bytes

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_26011043&REV_01\3&11583659&0&FA
    Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 24960 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 96512 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 4/14/2008 05:00:00, 3328 bytes

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01\3&11583659&0&F8
    Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 37248 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_8086&DEV_2775&SUBSYS_00000000&REV_81\3&11583659&0&08
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 68224 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_8086&DEV_2774&SUBSYS_00000000&REV_81\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_E1\3&11583659&0&F0
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 68224 bytes

    Name: Ethernet Controller
    Device ID: PCI\VEN_8086&DEV_108B&SUBSYS_81971043&REV_03\4&8D68EE5&0&00E4
    Driver: n/a

    Name: Multimedia Audio Controller
    Device ID: PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10\4&CF81C54&0&00F0
    Driver: n/a

    Name: Mass Storage Controller
    Device ID: PCI\VEN_1283&DEV_8211&SUBSYS_81381043&REV_11\4&CF81C54&0&20F0
    Driver: n/a

    Name: Ethernet Controller
    Device ID: PCI\VEN_11AB&DEV_4320&SUBSYS_811A1043&REV_13\4&CF81C54&0&28F0
    Driver: n/a

    Name: Video Controller (VGA Compatible)
    Device ID: PCI\VEN_10DE&DEV_01D3&SUBSYS_00000000&REV_A1\4&3186C08C&0&0008
    Driver: n/a

    Name: Mass Storage Controller
    Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_819F1043&REV_01\4&186DEF45&0&00E5
    Driver: n/a

    Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
    Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_808B1043&REV_00\4&CF81C54&0&18F0
    Driver: C:\WINDOWS\system32\DRIVERS\ohci1394.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 61696 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\1394bus.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 53376 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\nic1394.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 61824 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\arp1394.sys, 5.01.2600.5512 (English), 4/14/2008 05:00:00, 60800 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\enum1394.sys, 5.01.2600.0000 (English), 8/17/2001 06:46:40, 6400 bytes
     
  2. Gr3iz

    Gr3iz Mark

    Joined:
    Mar 9, 2009
    Messages:
    68,173
    You'll need to look at your equipment, physically. Look on the motherboard manufacturer's Web site for starters. Determine, and download the drivers for the chipset and anything else that is on-board (network, audio, video). If you install the chipset drivers first, reboot, then the network drivers (if it's not on-board, look on the card itself for identifying names, numbers, etc.). The video and audio drivers will get you a better image on the screen and sound, obviously.

    Let us know if you get stuck anywhere.
     
  3. JDcompy

    JDcompy Thread Starter

    Joined:
    Sep 27, 2009
    Messages:
    252
    First off, thank you for replying.

    You may need to describe this to me as if I'm 6 years old.... I'm sure what you mean by chip set. I know the motherboard is by Asus.
     
  4. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Don't use Driver Detective. It will make mistakes and leads to problems. That is just an ad and not supported by ASUS. (Yes, the ads are getting sneakier and sneakier and make themselves look like part of the site or the wrong download button. FYI: We do not necessarily endorse any advertised programs on this site, either.)

    Find the drivers for your machine at ASUS and download those that are missing in Device Manager. Start with the chipset (or Intel Inf Utility).
     
  5. JDcompy

    JDcompy Thread Starter

    Joined:
    Sep 27, 2009
    Messages:
    252

    I'm sorry, I have no idea what that means or how to do that..
     
  6. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    What is the model of your machine?
     
  7. Gr3iz

    Gr3iz Mark

    Joined:
    Mar 9, 2009
    Messages:
    68,173
    What model Asus board? If you do not see the numbers clearly on the board itself, you should see it on the splash screen that comes up when you power up.
     
  8. JDcompy

    JDcompy Thread Starter

    Joined:
    Sep 27, 2009
    Messages:
    252
    PSWD2 Premium

    is written on the motherboard.

    - Is this it?
     
  9. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    It's probably not written on the board (the computer's model), but probably on a sticker on back.

    PSWD2 is the chipset.

    Did that machine come with XP? If it did, Asus has the drivers.
     
  10. Gr3iz

    Gr3iz Mark

    Joined:
    Mar 9, 2009
    Messages:
    68,173
  11. JDcompy

    JDcompy Thread Starter

    Joined:
    Sep 27, 2009
    Messages:
    252
    I went to that link.

    I believe I have Windows XP not windows xp 64 bit?

    Which of these drivers do I need?
     
  12. JDcompy

    JDcompy Thread Starter

    Joined:
    Sep 27, 2009
    Messages:
    252


    It is a custom built machine with no model number for the computer.
    It did not come with XP, I have the disk.
     
  13. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
  14. JDcompy

    JDcompy Thread Starter

    Joined:
    Sep 27, 2009
    Messages:
    252

    This looks like a similar site to the one above. I am able to put my OS in the drop down but not sure where to go from there.

    I believe my OS is XP 32 bit
     
  15. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    After you put your OS in, you should see a list of drivers. Do you not? Download the Broadcom one from one of the listed locations and install it.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1015623