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After installing updates, Outlook is uninstalled

Discussion in 'Business Applications' started by graceelaine, Jun 15, 2009.

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  1. graceelaine

    graceelaine Thread Starter

    Jun 15, 2009
    Good morning,
    After updates were automatically installed, my computer restarted, and my usual Outlook icon was replaced by a different icon. When I tried to open it, it prompted me to insert the MS Office 2000 Small Business disc and opened email set up wizard. So basically it's as if Outlook is starting over, which means all my emails and contacts are gone.

    I would like to know why Outlook was uninstalled, and if it's possible to retrieve my emails and contacts. I'll deal with re-configuring my new Outlook later since that's a whole different set of questions. :)

    Thanks very much for your help! By the way I have Windows XP.
  2. Rich-M


    May 3, 2006
    Just insert the disk as it may just need to reinstall something because Outlook got whacked by some update. Was this an Ms Office Update or what? It is unlikely the storage is lost, there is just most likely nothing pointing to it to open it yet.
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