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New After restarting FireFox Laptop slows to dialup speed Help!

Discussion in 'Virus & Other Malware Removal' started by dtall, Aug 6, 2018.

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  1. dtall

    dtall Thread Starter

    Joined:
    Aug 5, 2018
    Messages:
    1
    After restarting FireFox computer slows to dialup speed over a very short time. I'm using Vista with Firefox. Ran a hijackthis file and saw O13 - Gopher Prefix: of which I'm not familiar. Please look at the file, I need help with this. Another thing. At random times the webpage I'm on will flash and will say at the top page or FireFox not responding. Thanks for your help...

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:00:47 PM, on 8/5/2018
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16872)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
    C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe
    C:\DiscWizard\DiscWizardMonitor.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Real\RealPlayer\Update\realsched.exe
    C:\Program Files\NTI\NTI Backup Now EZ\BackupNowEZtray.exe
    C:\Program Files\Western Digital\WD Utilities\WDDriveUtilitiesHelper.exe
    C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe
    C:\Kitco\KCast\KCastV.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Users\David\AutoRun Exterminator\AutoRunExterminator.exe
    C:\Users\David\ProcessExplorer\ProcessExplorer\procexp.exe
    C:\Windows\system32\taskmgr.exe
    C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
    C:\Program Files\AVG\Antivirus\AVGUI.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Common Files\Java\Java Update\jucheck.exe
    C:\Program Files\Windows Mail\WinMail.exe
    C:\Windows\System32\notepad.exe
    C:\Windows\System32\notepad.exe
    C:\Windows\System32\calc.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Users\David\HiJackThis Tools\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.yahoo.com/?fr=yset_ie_syc_oracle&type=orcl_hpset
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
    O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\AVG8\avgssie.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.8.0_141\bin\ssv.dll
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\AVG8\avgtoolbar.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_141\bin\jp2ssv.dll
    O3 - Toolbar: RefresherBand Class - {B24BA06E-FB7B-4757-95C2-DC01125F750E} - C:\YREFRE~1\YREFRE~1.DLL
    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\AVG8\avgtoolbar.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [TrueImageMonitor.exe] "C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe"
    O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
    O4 - HKLM\..\Run: [DiscWizardMonitor.exe] "C:\DiscWizard\DiscWizardMonitor.exe"
    O4 - HKLM\..\Run: [Seagate Scheduler2 Service] "C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe"
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot
    O4 - HKLM\..\Run: [BackupNowEZtray] "C:\Program Files\NTI\NTI Backup Now EZ\BackupNowEZtray.exe" -k
    O4 - HKLM\..\Run: [AVGUI.exe] "C:\Program Files\AVG\Antivirus\AvLaunch.exe" /gui
    O4 - HKLM\..\Run: [DriveUtilitiesHelper] C:\Program Files\Western Digital\WD Utilities\WDDriveUtilitiesHelper.exe
    O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [Aimersoft Helper Compact.exe] C:\Program Files\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe
    O4 - HKCU\..\Run: [KITCO] C:\Kitco\KCast\KCastV.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: AutoRunExterminator.exe - Shortcut (2).lnk = C:\Users\David\AutoRun Exterminator\AutoRunExterminator.exe
    O4 - Startup: procexp.exe - Shortcut.lnk = C:\Users\David\ProcessExplorer\ProcessExplorer\procexp.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O13 - Gopher Prefix:
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\AVG8\avgpp.dll
    O18 - Protocol: WSISAllmytubechrome - (no CLSID) - (no file)
    O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: AVG Antivirus - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\Antivirus\AVGSvc.exe
    O23 - Service: avgbIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\Antivirus\aswidsagent.exe
    O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
    O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Unknown owner - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe (file missing)
    O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\Jumpstart\jswpsapi.exe
    O23 - Service: Malwarebytes Service (MBAMService) - Malwarebytes - C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: NTI BackupNowEZSvr - NTI Corporation - C:\Program Files\NTI\NTI Backup Now EZ\BackupNowEZSvr.exe
    O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
    O23 - Service: Seagate Scheduler2 Service (SgtSch2Svc) - Seagate - C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
    O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: WD Drive Manager (WDDriveService) - Western Digital Technologies, Inc. - C:\Program Files\Western Digital\WD Drive Manager\WDDriveService.exe
    O23 - Service: Wondershare Driver Install Service (WsDrvInst) - Unknown owner - C:\Program Files\Aimersoft\iTube Studio\DriverInstall.exe (file missing)

    --
    End of file - 10131 bytes
     
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