After Windows boots, I get a Blank Screen

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theresa111

Thread Starter
Joined
Feb 13, 2006
Messages
2
The user login page never appears after the Windows boot page. All I get is a blank dark blue screen. It was working fine yesterday. I haven't installed or changed anything recently. How do I troubleshoot this? I am new to Windows... Theresa

I have a Dell Dimension. BTW - I am really clueless - I don't know how to boot in "safe mode" or anything.
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Hi theresa111, Welcome to TSG!!

You get to safe mode by tapping the F8 key while the machine is booting.

Give that a try and let us know what happens.
 
Joined
Mar 19, 2001
Messages
796
Hi teresa111,

Weird. I would suspect that your video card may have become loose
or dirty. Try turning everything off, open the case and re-seat it. Be
sure to ground yourself with the case before touching anything inside.

If the card is a "built-in", then try unconnecting your monitor and
check the connection - look at the "pins" in the connection. They
should all be straight and clean. Try your monitor on another
computer, to see if there's a problem with it.

You can get to safe mode by tapping "F8" continually before
Windows starts. You can try "Last Known Good Configuration" or
safe mode. Let us know.
 

theresa111

Thread Starter
Joined
Feb 13, 2006
Messages
2
I'm embarrased to say but... I had one of my monitors turned off - the one the login page was on. Thanks for you help though. Now I know how to start in Safe Mode!:D
 
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