After XP upgrade from ME: Netscape works, IE does not, itunes does not. HELP!

[batonkatonk]

Hello,

I just upgraded from ME to XP, and I am trying to configure the system on the network. I apparently am connected to the internet, because Netscape is succesfully allowing me to surf the web. Explorer, however, is not able to connect. itunes also can't connect.

I don't know where to begin in terms of being able to diagnose this problem. I picked up an ipod and upgraded to XP and added a USB2 card, so not being able to use itunes is problematic.

If anybody can direct me how to figure out how to get IE and itunes working, please let me know.

Thanks in advance.
B

 

[PC_Wiz]

Here is a good start:

1) Delete cookies, history and temp files
2) If you not behind a proxy, then make sure that nothing is selected under Tools, Internet Option, Connections,Lan Settings
3) Launch IE and enter 216.109.117.73 in the address bar and press enter
(it should display www.yahoo.com)
4) Disable firewall and test
5) Test in safe mode with networking

post results

 

[batonkatonk]

the problem was that I was behind a proxy. It's working now
Thanks