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After XP upgrade from ME: Netscape works, IE does not, itunes does not. HELP!

Discussion in 'Windows XP' started by batonkatonk, Sep 1, 2004.

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  1. batonkatonk

    batonkatonk Thread Starter

    Joined:
    Sep 1, 2004
    Messages:
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    Hello,

    I just upgraded from ME to XP, and I am trying to configure the system on the network. I apparently am connected to the internet, because Netscape is succesfully allowing me to surf the web. Explorer, however, is not able to connect. itunes also can't connect.

    I don't know where to begin in terms of being able to diagnose this problem. I picked up an ipod and upgraded to XP and added a USB2 card, so not being able to use itunes is problematic.

    If anybody can direct me how to figure out how to get IE and itunes working, please let me know.

    Thanks in advance.
    B
     
  2. PC_Wiz

    PC_Wiz

    Joined:
    Nov 19, 2003
    Messages:
    1,245
    Here is a good start:

    1) Delete cookies, history and temp files
    2) If you not behind a proxy, then make sure that nothing is selected under Tools, Internet Option, Connections,Lan Settings
    3) Launch IE and enter 216.109.117.73 in the address bar and press enter
    (it should display www.yahoo.com)
    4) Disable firewall and test
    5) Test in safe mode with networking

    post results
     
  3. batonkatonk

    batonkatonk Thread Starter

    Joined:
    Sep 1, 2004
    Messages:
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    the problem was that I was behind a proxy. It's working now
    Thanks
     
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