AIM Crashes XP

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nwolf

Thread Starter
Joined
Sep 1, 2003
Messages
5
I am having the strangest problem with AOL Instant Messenger. I am writing to you all because you and me both know that AOL doesn't care if I'm having problems with their software. AIM has worked fine with me up until a few days ago. I didn't install anything or uninstall anything, this problem just seems to happen for no reason. I am using AIM version 5.2.3292, the latest version at the moment. Whenever I click the icon to start AIM nothing happens. My computer freezes up and programs stop responding. Ctrl + Alt + Del doesn't even do anything! I've tried uninstalling the software, restarting, and reinstalling. The problem keeps reoccuring. I have run scandisk, checked my computer for viruses, defragmented my drive, used Norton SystemWorks 2003 to fix any problems it finds, run adaware, and spybot search and destroy; all to no avail. When I run AIM this is the error in the event viewer log of the administrative control panel:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 9/26/2003
Time: 1:44:52 PM
User: WOLFNDELL\Nick
Computer: WOLFNDELL
Description:
The server {BAA8FB92-D1E7-4181-B0EE-94DA3329F7C0} did not register with DCOM within the required timeout.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

If someone can help me I would greatly appreciate this. Thank-you very much in advance for your time.
-Nick
 
Joined
Mar 23, 2001
Messages
177
Hi nwolf

Try uninstalling it, then searching for an AIM folder in Program Files of your hard drive, if its there delete and then reinstall the software.

Paul V
 
Joined
Mar 23, 2001
Messages
177
Hi Nwolf,
Two more suggestions for ya'
1) Use the XP CD and do a "repair" installation -- you don't need to reformat to do that. This will give you a clean installation just in case the AIM file has hosed something else
2) Download a fresh copy of AIM
Save the file on your hard drive, do not try to install from the AIM web site.

Paulv
 
Joined
Jun 26, 2003
Messages
174
HEY,

I am also having a problem with my AIM. Whenever I exit it crashes my PC. I get the same error message.
 

nwolf

Thread Starter
Joined
Sep 1, 2003
Messages
5
I had to reformat my HD and reinstall windows in order to fix the problem.
 
Joined
Jun 26, 2003
Messages
174
damn, i don't want to do that. Thanks for the tip though, I am going to try another way to fix this problem.
 
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