1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Alienware 17r4/wrng video configuration detected/edid eeprom

Discussion in 'Hardware' started by Lionheart99, May 10, 2019.

  1. Lionheart99

    Lionheart99 Thread Starter

    May 10, 2019
    Hi first thank you for reading this message And thanks for any imput to help me try to mitigate this fiasco.

    I decided to repaste Alienware 17r4 7820hk/gtx 1070 I’m a rookie so when asembling I put cables wrong place and placed tension on lcd cable and by doing so broke pins of cables and dislodged lcd conector on motherboard. Doing this has voided my 3 year premium onsite support. yeah I know I’m a fool but I was far away from the city and them damm Lappy was overheating just after 2hours of intense gaming(also very hot these days).

    Now that I’m home I have reinstalled windows connected to a tv and it works perfectly it just window crashes when gtx1070 display is on when I reboot into windows and display Nvidia is on so what I do is disable that display leave intel on before I finish with windows so when I log in windows next time it doesn’t crash and whenever I play I able again Nvidia display and works flawlessly with games, awesome scores of cpu and gtx so computer works perfectly it’s just that damm laced cable and lcd conector on motherboard(error code 0321 unable to access edid eeprom)

    When I boot though it resets three times then takes me to epsa diagnosis and gives me the error wrong video configuration detected!

    If you guys can advice me how to leave this laptop as best as possible

    Is there a way for lappy to bypass that 0321 error code? So it doesn’t reboot 3 times whenever I start computer?I’ve tried taping mobo conector and lcd conector but no avail, will completely unplug lcd cables works?

    The Nvidia display problem from what I vaguely gathered got something to do with the discrete and integrated card switching by itself something from Nvidia Optimus? I can not find option in Nvidia Control Panel and it just seems to me software related.

    Can lcd conector on mobo cheaply repaired? Should I buy new lcd cable and connect to see if still works? Dell technician didn’t try it.

    Resuming what are the best options if somebody has already done it and dealt with these kind of problems to make the laptop work as best as possible with external monitor, like a normal computer.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!


Short URL to this thread: https://techguy.org/1226981

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice