Alienware Aurora Bios conflict

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2Fancee

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Oct 27, 2018
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Ok,so as with all of the older Alienware PC’s the system isn’t very found of windows 10. Anyway,we have done really well troubleshooting our issues and are still very pleased......until recently. Ran complete scan,showed several needed downloads and three urgent downloads. Two of which had to do with the Alienware Control Center. Followed the instructions correctly,or so I thought. It made changes to Bios and installed an older version. Pretty sure the prep stalled factory version. Now only the mouse will light up. Keyboards dead monitor says no signal but all of the usb drives work fine. Couldn’t reinstall with a usb flash drive bc it only recognizes the mouse,certainly can’t get into Bios to switch back. It has been running 10 pro for a while now. We’ve reset the jumpers and tried pretty much everything we’ve come across to troubleshoot this crap. Making an authentic windows 10 CDin hopes it’ll fix the issues but I’m kind of worried the cd drive won’t run either. Can’t get into bios without the keyboard:( ughhhh. Factory reinstall is out because it was preinstalled and the key won’t work. Unfortunately, we don’t own the windows that we paid for with the PC. Recently found that out. It’s a great pc. Better than the current crap at WallyWorld anyway. Lol
Wish I didn’t have to ask for help,maybe a Mac next? Haha Thank you in advance for any ideas,I’m tapped out.
 

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