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Alienware M18X-R2 Driver Problem

Discussion in 'Hardware' started by oldjunk, Jan 13, 2019.

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  1. oldjunk

    oldjunk Thread Starter

    Joined:
    Jan 22, 2009
    Messages:
    317
    First Name:
    Mike
    I found this gaming laptop last Sunday. I believe it needs a re-installation of its graphics drivers, but after downloading the drivers on another computer for copying to disk or thumbdrive, I can't locate the driver file (in Windows 10).

    The direct link to this Alienware machine's spec page can't be copied, but it can be located on Dell's product support page. Its service tag # is: 245G7W1. Windows 8 installed. Manufactured June, 2012.

    The attached photos show the graphic distortion problem. I was able to conduct a diagnostic test and no problems were shown to exist. The test page remained undistorted throughout the entire 1 1/2 hour test duration.

    At this point I'm just trying to locate the downloaded Alienware driver file in my other Dell computer. I use the Firefox browser in Win 10.

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