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All browsers have been hijacked

934 views 2 replies 1 participant last post by  customdc 
#1 ·
Hi,,

I was unable to do the tsg due to all my browsers being hijacked. anytime I goto a website or anysite I do not goto directly I get an ad website. I did scan w spy bot and it hasn't resolved the issue and I deleted both my chome and Firefox browser but it has infected all browsers.
 
#2 ·
I'm not sure where to start to begin repairing this issue. I did delete a few files from my system that wqs installed today and not by me.

I am running windows 10 home.
Version 1511
I'm running Intel core i7-3770 @ 3.4 ghz
12 gb installed ram.
64 bit operating sys. x64 based processor.
 
#3 ·
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 12251 Mb
Graphics Card: AMD Radeon HD 7700 Series, -2048 Mb
Hard Drives: C: 1850 GB (947 GB Free); D: 287 GB (65 GB Free); G: 31 GB (25 GB Free); K: 30 GB (30 GB Free); L: 550 GB (147 GB Free); M: 319 GB (70 GB Free);
Motherboard: Dell Inc., 0YJPT1
Antivirus: Windows Defender, Disabled
 
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