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All network adapters lost and network connections window is empty

Discussion in 'Networking' started by dgmarsh, May 25, 2009.

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  1. dgmarsh

    dgmarsh Thread Starter

    Joined:
    May 25, 2009
    Messages:
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    Hi there,
    Apparently as the result of malware (I suddenly received many detected viruses using Avira and Malware Bytes), I can no longer access the internet. The Network Connections window is completely blank, and in the Device Manager, every single driver under Network Adapters (1394 net Adapter, Direct Parallel, Intel Pro/Wireless, Realtek, WAN Miniport, etc.) has a yellow exclamation mark. I tried uninstalling and reinstalling the drivers. In some cases, I got a message saying uninstallation is not allowed. But in all cases, even where I could uninstall and reinstall, it didn't help at all. I also already tried running:
    regsvr32 netshell.dll
    regsvr32 netcfgx.dll
    regsvr32 netman.dll
    Each routine was successful, but didn't help. Running "Start netman start" gives a response that it is already running.
    Any advice? Is there any way around reinstalling XP? Will that even help?
    I have a Toshiba Satellite Pro M70 running XP Professional.
    Any advice is greatly appreciated... I have been working on this to no avail for over 12 hours.
     
  2. dgmarsh

    dgmarsh Thread Starter

    Joined:
    May 25, 2009
    Messages:
    3
    FYI I finally found a way to fix the problem... doing a system restore to 48 hours ago.
     
  3. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    You can mark your own threads solved using the [​IMG] button at the top of the first page of the thread in the upper left corner.© :)
     
  4. dgmarsh

    dgmarsh Thread Starter

    Joined:
    May 25, 2009
    Messages:
    3
    Hi John,
    Thanks for the tip. I looked all over the page and can't find the mark solved bottom shown in your message, including the top left corner as you mentioned. Am I missing something?

    thanks
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    It appears above the first post at the left at the top of the thread.
     
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