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Alt-Tab not working correctly

Discussion in 'Windows XP' started by rheide, Sep 20, 2007.

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  1. rheide

    rheide Thread Starter

    Joined:
    Jun 29, 2005
    Messages:
    3
    Hello All,
    I have a client whose computer has stopped reacting to "alt-tab" hot key (ie. switching between screens).
    Let's say you are in IE (any app does the same)
    Currently, if you hold down Alt (like you are getting ready to hit tab), it will highlight the File option from the menu screen. It acts just like it would if you clicked on "Alt" once. If you hit "Alt-Tab" it doesn't do anything different.

    Things we have done:
    1. Tried using the other alt button - same thing
    2. Tried installing MS Power Tool for Alt-Tab - same problem
    3. Tried installing an app called Alt-Tab Thingy - this was interesting but I didn't catch the full message. It said something like Hot-Keys not enabled or cannot access Hot-Keys.
    4. Reboot - same problem

    Since then, we have uninstalled the Alt-Tab Thing application and are still stuck with this strange issue.

    Windows XP Professional SP2

    Anyone have a suggestion?

    Thanks in advance.
     
  2. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
    Hello,

    It may have been somehow disabled. Try this:

    Go to Start => Run and type in regedit

    Navigate to:
    HKEY_CURRENT_USER\Control Panel\Desktop

    Look in the right-hand pane for the String 'CoolSwitch'
    If it has a Value of 0, right-click on 'CoolSwitch' => click 'Modify' and change the Value to 1
    OK and exit.
     
  3. rheide

    rheide Thread Starter

    Joined:
    Jun 29, 2005
    Messages:
    3
    Claymore,
    Thank you very much for the suggestion, I went into the registry and noticed it was already set to 1. Just for grins, I changed it to 0, exited out, then went back in and changed it back to 1. Same problem, nothing changes.

    Any other suggestions?

    Thanks in advance!!
     
  4. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
    Just a quick check ...

    In the Registry key above, the next two Strings - CoolSwitchColumns and CoolSwitchRows - both have numbers in them, e.g. 7 and 3? Not zeros?
     
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