Alternative to Telemagic?

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brokenhead

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Joined
Oct 11, 2006
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My small company uses Telemagic but it is so dated it is difficult to use. It has a nice assortment of features, but half of them are buggy and seem less satisfactory than they would have ten years ago.

Can anyone recommend an alternative? I believe such programs are called CRM apps today.

I am looking for someone who has used a similar CRM. We have 10 max users and cannot afford a budget buster. Close Support Service Desk Express Edition seems to offer some features and it is free.

All thought welcome!
 
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