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am I hacked?

Discussion in 'Virus & Other Malware Removal' started by deedee2, Oct 3, 2008.

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  1. deedee2

    deedee2 Thread Starter

    Joined:
    Oct 17, 2003
    Messages:
    86
    I dont know whats going on,I am in my internet and it just shuts down a error message comes up on the error report it reads signuture error and c:/docume and something about drw.I just downloaded hijack this how do I copy and paste to you? Sometimes my internet just dissappears and I have to enter into it again I downloaded some free animated holloween wallpapers from faboulouswallpapers could this have something to do with it ?
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
  3. deedee2

    deedee2 Thread Starter

    Joined:
    Oct 17, 2003
    Messages:
    86
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:19:08 PM, on 10/14/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\OneStep\onestep.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Web Accelerator\slipcore.exe
    C:\Program Files\Dell AIO 810\dlcgmon.exe
    C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\WINDOWS\system32\dlcgcoms.exe
    C:\Program Files\OneStep\onestep.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Web Accelerator\slipgui.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\IncrediMail\bin\IMApp.exe
    C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061025
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061025
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5403
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\Web Accelerator\slipcore.exe"
    O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll,[email protected]
    O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    O4 - HKLM\..\Run: [RegistrySmart] C:\Program Files\RegistrySmart\RegistrySmart.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
    O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL,UPF
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
    O4 - Global Startup: 1Dial Web Accelerator.lnk = C:\Program Files\Web Accelerator\slipgui.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Search - ?p=ZRxdm479YYUS
    O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\Web Accelerator\gui_resource.dll/327
    O8 - Extra context menu item: Show Original Image - res://C:\Program Files\Web Accelerator\gui_resource.dll/328
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Rip YouTube File - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\WMAConvert\YouTubeRipper.dll
    O9 - Extra 'Tools' menuitem: Rip YouTube file embedded in this page - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\WMAConvert\YouTubeRipper.dll
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{10C77FA0-1CAE-4CDF-8828-2FD9E1631FE2}: NameServer = 216.158.64.15 216.158.64.25
    O17 - HKLM\System\CS1\Services\Tcpip\..\{10C77FA0-1CAE-4CDF-8828-2FD9E1631FE2}: NameServer = 216.158.64.15 216.158.64.25
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\Program,Files\RelevantKnowledge\rlai.dll,C:\Program Files\RelevantKnowledge\rlai.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: My Web Search Service (MyWebSearchService) - Unknown owner - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe (file missing)
    O23 - Service: OneStepSearch Service - OneStepSearch.net, Inc. - C:\Program Files\OneStep\onestep.exe
    O23 - Service: SoundMovieServer - SoundMovieServer - C:\WINDOWS\system32\snmvtsvc.exe
    O24 - Desktop Component 0: (no name) - http://www.merchantsnat.com/images/logo.gif

    --
    End of file - 11018 bytes
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Click Start - Run - and type in:

    services.msc

    Click OK.

    In the services window find:

    My Web Search Service (MyWebSearchService)

    Right click and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK.
    Exit the Services utility.


    Note: You may get an error here when trying to access the properties of the service. If you do get an error, just select the service and look there in the top left of the main service window and click "Stop" to stop the service. If that gives an error or it is already stopped, just skip this step and proceed with the rest.



    Run HJT again and put a check in the following:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
    O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
    O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL,UPF
    O8 - Extra context menu item: &Search - ?p=ZRxdm479YYUS
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    Close all applications and browser windows before you click "fix checked".


    Run HijackThis and click on "Config" and then on the "Misc Tools" button.
    If you're viewing HijackThis from the Main Menu then click on "Open the Misc Tools Section".
    Click on the "Open Uninstall Manager" button.
    Click the "Save List" button.
    Copy and paste that list here.
     
  5. deedee2

    deedee2 Thread Starter

    Joined:
    Oct 17, 2003
    Messages:
    86
    1Dial Web Accelerator
    ABBYY FineReader 6.0 Sprint
    Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
    Adobe Flash Player ActiveX
    Adobe Reader 8.1.2
    America Online (Choose which version to remove)
    AOL Coach Version 1.0(Build:20040229.1 en)
    AOL Connectivity Services
    AOLIcon
    Audacity 1.2.6
    Belarc Advisor 7.2
    Conexant D850 56K V.9x DFVc Modem
    Corel Snapfire Plus
    Dell AIO 810
    Dell CinePlayer
    Dell Digital Jukebox Driver
    Dell Driver Reset Tool
    Dell Support 3.2
    Digital Content Portal
    Digital Line Detect
    EarthLink Setup Files
    EZTMMPO
    Google Desktop
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Updater
    High Definition Audio Driver Package - KB835221
    HijackThis 2.0.2
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    Hotfix for Windows XP (KB952287)
    IncrediMail Xe
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Matrix Storage Manager
    J2SE Runtime Environment 5.0 Update 6
    Jasc Paint Shop Photo Album 5
    Jasc Paint Shop Pro Studio, Dell Editon
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 7
    Key Changer
    Learn2 Player (Uninstall Only)
    Macromedia Shockwave Player
    MCU
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Digital Image Standard 2006
    Microsoft Encarta Encyclopedia Standard 2006
    Microsoft Greetings
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Money 2006
    Microsoft National Language Support Downlevel APIs
    Microsoft Plus! Digital Media Edition
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft Streets & Trips 2006
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Works
    Microsoft Works Suite 2006 Setup Launcher
    Microsoft Works Suite Add-in for Microsoft Word
    Modem Helper
    MSN
    MSXML 4.0
    MSXML 4.0
    MSXML 4.0 SP2 (KB936181)
    NetWaiting
    Norton Security Scan
    OneStepSearch 1.0 build 182
    Paltalk Messenger
    PC Camera
    QuickTime
    RealArcade
    RealPlayer
    RegCure 1.5.0.1
    RegistrySmart
    Rhapsody Player Engine
    Roxio DLA
    Roxio RecordNow Audio
    Roxio RecordNow Copy
    Roxio RecordNow Data
    SearchAssist
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901190)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB937143)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB939653)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB957095)
    Sonic Activation Module
    Sonic Update Manager
    Spy Sweeper
    Spybot - Search & Destroy 1.4
    Super Bounce Out
    Super Bounce Out!
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB932823-v3)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB951072-v2)
    URL Assistant
    Viewpoint Media Player
    Visual C++ 8.0 CRT (x86) WinSXS MSM
    Vital Desktop 1.4.2
    Vocal Remover
    Vocal Remover
    Windows Internet Explorer 7
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 10
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    WMAConvert 3.4.5
    Yahoo! Messenger
     
  6. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Go to add/remove programs and remove these:
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3

    Please download ATF Cleaner by Atribune.

    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.

    Click Exit on the Main menu to close the program.




    Please download Malwarebytes Anti-Malware and save it to your desktop. alternate download link 1 alternate download link 2
    • Make sure you are connected to the Internet.
    • Double-click on Download_mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • On the Scanner tab:
      • Make sure the "Perform Quick Scan" option is selected.
      • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.
    • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply with a new hijackthis log.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


    Download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
    1. Close any open browsers.
    2. If your Real protection or Antivirus intervenes with OTScanIt, allow it to run.
    3. Open the OTScanit folder and double-click on OTScanit.exe to start the program.
    4. In Additional Scans section put a check in BotCheck and Disabled MS Config Items and EventViewer Errors/Warnings
    5. Now click the Run Scan button on the toolbar.
    6. The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
    7. When the scan is complete Notepad will open with the report file loaded in it.
    8. Save that notepad file
    If the log is too large to post, use the Reply button, scroll down to the attachments section and attach the notepad file here.
     
  7. deedee2

    deedee2 Thread Starter

    Joined:
    Oct 17, 2003
    Messages:
    86
    Malwarebytes' Anti-Malware 1.28
    Database version: 1274
    Windows 5.1.2600 Service Pack 2

    10/16/2008 2:13:15 PM
    mbam-log-2008-10-16 (14-13-15).txt

    Scan type: Quick Scan
    Objects scanned: 49748
    Time elapsed: 4 minute(s), 22 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     
  8. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Are you having any problems now?
     
  9. deedee2

    deedee2 Thread Starter

    Joined:
    Oct 17, 2003
    Messages:
    86
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:47:55 PM, on 10/16/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Web Accelerator\slipcore.exe
    C:\Program Files\Dell AIO 810\dlcgmon.exe
    C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\WINDOWS\system32\dlcgcoms.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Web Accelerator\slipgui.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    C:\Program Files\IncrediMail\bin\IMApp.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061025
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061025
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5403
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [SlipStream] "C:\Program Files\Web Accelerator\slipcore.exe"
    O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll,[email protected]
    O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
    O4 - Global Startup: 1Dial Web Accelerator.lnk = C:\Program Files\Web Accelerator\slipgui.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\Web Accelerator\gui_resource.dll/327
    O8 - Extra context menu item: Show Original Image - res://C:\Program Files\Web Accelerator\gui_resource.dll/328
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Rip YouTube File - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\WMAConvert\YouTubeRipper.dll
    O9 - Extra 'Tools' menuitem: Rip YouTube file embedded in this page - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\WMAConvert\YouTubeRipper.dll
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{10C77FA0-1CAE-4CDF-8828-2FD9E1631FE2}: NameServer = 216.158.64.15 216.158.64.25
    O17 - HKLM\System\CS1\Services\Tcpip\..\{10C77FA0-1CAE-4CDF-8828-2FD9E1631FE2}: NameServer = 216.158.64.15 216.158.64.25
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\Program,Files\RelevantKnowledge\rlai.dll,C:\Program Files\RelevantKnowledge\rlai.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: OneStepSearch Service - Unknown owner - C:\Program Files\OneStep\onestep.exe (file missing)
    O23 - Service: SoundMovieServer - SoundMovieServer - C:\WINDOWS\system32\snmvtsvc.exe
    O24 - Desktop Component 0: (no name) - http://www.merchantsnat.com/images/logo.gif

    --
    End of file - 10224 bytes
     

    Attached Files:

  10. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Did you set this up? ProxyServer = http=127.0.0.1:5403
     
  11. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Start OTScanIt. Copy/Paste the information in the Code box below into the pane where it says Paste fix here and then click the Run Fix button.


    Code:
    [Kill Explorer]
    [Unregister Dlls]
    [Win32 Services - Non-Microsoft Only]
    YY -> (MyWebSearchService) My Web Search Service [Win32_Own | Disabled | Stopped] -> %SystemDrive%\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe
    [Registry - Non-Microsoft Only]
    < AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
    *AppInit_DLLs* -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls
    YN -> Files\RelevantKnowledge\rlai.dll -> 
    YY -> C:\Program Files\RelevantKnowledge\rlai.dll -> %ProgramFiles%\RelevantKnowledge\rlai.dll
    < AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
    < Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
    YN -> WebBrowser\\{D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
    < User Agent Post Platform [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform
    YN -> AntivirXP08 -> AntivirXP08
    [Registry - Additional Scans - Non-Microsoft Only]
    < Disabled MSConfig Registry Items [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\
    YN -> lphc12lj0ej8n hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> %SystemRoot%\system32\lphc12lj0ej8n.exe
    YN -> SMrhc52lj0ej8n hkey=HKLM key=SOFTWARE\Microsoft\Windows\CurrentVersion\Run -> %ProgramFiles%\rhc52lj0ej8n\rhc52lj0ej8n.exe
    [Empty Temp Folders]
    [Start Explorer]
    [Reboot]
    

    The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix.
    Post that information back here.

    I will review the information when it comes back in.
     
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