AMD GPU Problem!

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david920

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Jan 13, 2013
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Hey all! Roughly.. 1 year and 7 months ago I purchased a new GPU, AMD's HD Radeon 6950 2gb model. I installed it in my machine, all seemed fine yet it started to manically vibrate, the vibrations getting worse upon each start up. So I switched off my computer, took the side cover off of the case, made sure there were no obstructions and started the computer up again -leaving the side panel off, just to make sure I could see there was nothing funny going on, then two fan blades fired off of one of the fans on the GPU. I called up the suppliers, and had a right good moan at them and emailed the director of the company (a small company based in England) after a lot of talk they sent me a new model.
I was weary about installing it myself incase I done it wrong -I know it's hard to go wrong plugging in a GPU right?- so I took it to a local computer store and had it installed there. Everything worked fine until roughly 2 weeks ago. Out of nowhere the card started causing very violent vibrations yet again, so like a ******* I done the same thing as before, opened up, made sure it was clear, turned my computer on with the side panel off and bam, 2 fan blades flew off yet again. Reading around online I've seen other posts about people having problems with this card making vibrations and weird noises. I don't see how simply taking the side off of the case may have made the fan blades fly off? What are my options IF they refuse to give me a new model? :(


This is the model that I have :)
 

crjdriver

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42,040
I would think it is pretty obvious. You have had two cards of the same mfg fail in the same way. The card maker is using low quality fans and or it received fans that were not mfg correctly.

Go with another card maker ie xfx, evga, etc. Stay away from low quality mfg. VTX is made by diablotek [makers of the lowest quality parts]

In short get your money back and go with xfx or evga.
 

david920

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Jan 13, 2013
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http://www.google.co.uk/products/ca...=w2_9UMGfM8O40QXR_4HYDA&sqi=2&ved=0CDQQ8wIwAQ This is my power supply :) the OCZ modXstream 600W!


I paid like £230 for that card, and to hear that the people that make it are.... well.. **** is rather disappointing, the supplier of the card Novatech said that their warranty on it has expired however they will pass it on to the manufacturer, how would I go about getting my money back?

Thanks for the advice guys!
 

david920

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Jan 13, 2013
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What do you mean I need to be up there? :) I previously asked on here to make sure the power supply I have bought supported the card I am enquiring about and I was told that would be fine! :eek:
 

crjdriver

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how would I go about getting my money back?
I would think send it back however that is really up to you to find out [requesting a refund]

Contact the mfg and tell them you are not happy with their card.

There is a reason why xfx or evga cards cost more; you do not have these types of problems.
 

crjdriver

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While I doubt the pw supply is causing your problem, here is why I do not recommend ocz pw supplies.

If you look carefully at the spec, you will see two 12V rails @25amp. Most normal people would think they have 600W available on the combined 12V rail [use ohm's law of VxA=W] however that is NOT the case. The mfg limited the combined 12V rails to a max of 552W.

This is where your 700W pw supply is not really 700W. For this reason [among others] we recommend corsair [not builder series] seasonic, pcpower&cooling or FSP pw supplies.
 

crjdriver

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I quoted the spec for the 700W unit however it equally applies to your 600W unit. They [ocz] did the same slight of hand in rating the 600W unit.

Here is the spec sheet I forgot to include.
 

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dai

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Mar 6, 2003
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you have 5 posts all are in this thread and i cannot see where anyone here has said that psu was fine
 

david920

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Jan 13, 2013
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Thanks for all the replies guys, the company just called me back saying they refused to replace the product due to damage being user inflicted, the outcome looks bleak from that perspective, so on to the possible solutions, after market cooling systems, replacment budget GPUs, and possibly selling on the HD 6950 with one broken fan if that's possible, advice please? :)
 
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