1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Android tablet stuck on android logo

Discussion in 'Android Mobile Devices' started by Tavexx, Apr 22, 2015.

Thread Status:
Not open for further replies.
Advertisement
  1. Tavexx

    Tavexx Thread Starter

    Joined:
    Apr 18, 2015
    Messages:
    4
    Hi, I have a chinese Tablet (SharperView sv-10) that doesn´t want to boot; when I press the power button I get the Android logo and it gets stuck there. The Tablet only has a power button and Home button, so when I press both of them at the same time during 10 seconds, it goes into recovery mode. (Android logo with his gut open and a triangular sign with an exclamation mark). Since this particular model doesn't have external volumen keys, I can´t go on the next level of hard reset or recovery. I've read that I have to use a combination between the power and the home buttons, but I cant find it. PLEASE GIVE ME A HAND. Thnx.
     
  2. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    19,113
    First Name:
    Liz
    Is this what you see?

    Try this, not for your model but because you only have Home and Power buttons, it might work the same way:
    Hold the home button and power buttons for about 15 seconds.
    It will come up in debug mode.
    Use the touchpad to highlight the factory reset option and push the power button to select it.
    Scroll down to highlight yes and push the power button.
    Push the power button to select it. It will not work by tapping the screen.
    That should start the reset process.
    It will take you back to the menu and you'll have to select reboot (using the power button).
    Takes several minutes to reboot
     

    Attached Files:

  3. Tavexx

    Tavexx Thread Starter

    Joined:
    Apr 18, 2015
    Messages:
    4
    Thnx for replying Plodr, the thing is that when I hold the power and the home buttons for 15 secs. I get exactly the image you sent, but with no menú, or any other kind of letters or words on the screen; just that image. I can´t find a way of getting a menú on the screen. A curious fact: I´ve been trying several combinations with the only 2 buttons I have, and the only thing I´ve gotten is that when in debug or recovery mode (the logo you sent), if I press the start button 8 times, the Tablet reboots, but when in the Android screen, it gets stuck again, and the only way to turn it off is by inserting a needle in the litthe reset hole.
     
  4. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    19,113
    First Name:
    Liz
    So you have a reset hole. Let me do some more searching to see if there are any directions for using that.
    Where is the start button located? On the screen or on the frame of your tablet?
     
  5. Tavexx

    Tavexx Thread Starter

    Joined:
    Apr 18, 2015
    Messages:
    4
    Here I send a picture of it, so you can have a better ldea of what kind of Tablet I have. Thanks again [​IMG]
     

    Attached Files:

  6. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    19,113
    First Name:
    Liz
    Okay I see:
    Power, Micro sd, HDMI, mini USB, DC power connection, headset, microphone, Reset and Home

    What are you pressing when you say
    because I still don't know what you are pressing.
     
  7. Tavexx

    Tavexx Thread Starter

    Joined:
    Apr 18, 2015
    Messages:
    4
    Me again, when I said "I press the start button I meant the power button", sorry. I hope this image will make things clearer about what is going on with my Tablet.
     

    Attached Files:

  8. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    19,113
    First Name:
    Liz
    Got it! Thanks for the neat pictures. I'll do some more looking.
    I have this bookmarked http://www.androidtablets.net/threads/how-do-i-factory-reset-my-tablet.62022/
    but there is nothing about your brand there.

    I keep looking to see if anyone adds new info to the thread.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Is this your tablet? http://www.dealsplus.com/Tablet_deals/p_supersonic-sv-10-tablet-10-inch-8gb-android-4-1
    because when I search for sharpview sv-10, I keep seeing the company is actually Supersonic.
    I went to the Supersonic site and all they have is in sv models is sv-7. I was hoping to get some sort of manual.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    I saw at one place that if you get stuck at the android icon, you are to hold the power button for 45 seconds to get a menu. Don't know if that will work.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    With the Tablet turned off, hold the power button and the pinhole reset button together for about 10 seconds. When the screen comes on, press the reset button once and the system recovery menu should come on.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Hold down the dedicated home button then hold down the power button. Release the power button but not the home button. And then long press the power button. It boots right into recovery.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    1. Press and hold Power and reset button.
    2. When screen appears, release reset button but keep holding power button.
    3. When you see Android Andy on his back, release power button.
    4. Do nothing and after a minute or two, the tablet will turn off by itself.
    5. Press and hold Power button and insert pin into reset port but remove immediately.
    6. System recovery menu should appear. You can then release the power button.
    7. Use the paperclip in the reset port to scroll through the menu options by inserting and removing. (I suspect it will move down one line each time you insert the paperclip).
    8. When you are at the wipe data/factory reset, press the power button.
    9. Everything should now say No except one item. Select the yes item (I assume using the reset port to go down to that line again). When it is highlighted, press the power button.
    10. The wiping process starts.
    11. Reboot system now should be highlighted in the menu. Press power button to select and your tablet should now be working.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Last: this site has some ideas, particularly with tablets that have no volume buttons.
    http://mytabletguru.com/differnt-hard-reset-factory-wipe-methods-for-tablet-pc/
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1147061

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice