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Anit-Install Virus?? HELP!!

Discussion in 'Virus & Other Malware Removal' started by lawgick, Sep 11, 2003.

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  1. lawgick

    lawgick Thread Starter

    Joined:
    Aug 21, 2003
    Messages:
    62
    Hello all!:D

    Well it seems that something is stopping me from installing any programs on my PC, this is the error message that comes up:

    soandso.exe has produced program errors and will be closed by windows

    I dont know what the problem but i heard there is a virus that does this...

    here is my hijackthis log in case it might help:


    Logfile of HijackThis v1.96.2
    Scan saved at 7:47:48 PM, on 9/11/2003
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\LEXBCES.EXE
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\LEXPPS.EXE
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    D:\Programs\D-Tools\daemon.exe
    C:\WINNT\system32\Grxp4exe.exe
    C:\WINNT\System32\spool\DRIVERS\W32X86\2\printray.exe
    C:\WINNT\System32\LXSUPMON.EXE
    C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe
    C:\PROGRA~1\PANICW~1\POP-UP~2\PSFREE.EXE
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\WINNT\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Teleport Pro\pro.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe
    C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe
    C:\WINNT\system32\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    C:\WINNT\system32\ZONELABS\vsmon.exe
    C:\Program Files\WinRAR\WinRAR.exe
    C:\WINNT\system32\drwtsn32.exe
    C:\Program Files\Hijack\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
    O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FLASHGET\jccatch.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\Programs\D-Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init
    O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
    O4 - HKLM\..\Run: [PrinTray] C:\WINNT\System32\spool\DRIVERS\W32X86\2\printray.exe
    O4 - HKLM\..\Run: [LXSUPMON] C:\WINNT\System32\LXSUPMON.EXE RUN
    O4 - HKLM\..\Run: [WorkFlo] F:\BrdJmp\WorkFlow.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [ATTBroadbandClient] C:\Program Files\AT&T\BBClient\Programs\RegCon.exe /admincheck
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe -r
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFREE.EXE"
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
    O8 - Extra context menu item: Download with IDM - C:\PROGRA~1\INTERN~2\IEExt.htm
    O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: FlashGet (HKLM)
    O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)
    O10 - Broken Internet access because of LSP provider 'lsp.dll' missing
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37836.7409375
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab



    Thank you for your help! ;)
     
  2. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    Try installing in Safe Mode
     
  3. lawgick

    lawgick Thread Starter

    Joined:
    Aug 21, 2003
    Messages:
    62
    Thanks for responding nightwing!:)


    I know that it will likely install in safemode, but i dont want to have to do that everytime i need to install a program. I also would like to know whether or not its being caused by a virus...

    Can you or anyone help with that??
     
  4. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
  5. PCvirgin

    PCvirgin

    Joined:
    Aug 17, 2003
    Messages:
    240
    Lawgick:

    The difficulty that your expereincing is due to your installations of NAV and Zone Alarm. I encounterend that same problem while running the NAV and Zone Alarm programs. It is refreshing to read that I am not alone with this problem. Perhaps, some of the computer savy member of the message board can give us some solutions.
     
  6. lawgick

    lawgick Thread Starter

    Joined:
    Aug 21, 2003
    Messages:
    62
    Lets hope so, for some strange reason the tech guys dont flock to my post like they do others...

    hmmm...maybe they think i'm a virus:D


    anywho...we'll see what happens this time
     
  7. kaspersky

    kaspersky

    Joined:
    Sep 10, 2003
    Messages:
    76
    what is the result of the virus scan???

    no virus???:D :confused:
     
  8. lawgick

    lawgick Thread Starter

    Joined:
    Aug 21, 2003
    Messages:
    62
    found a virus named java bytverify.a . I deleted the files but still cant install a damn thing...


    sigh
     
  9. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    I would tend to disagree. I'm running the NAV and Zone Alarm on 4 different PC and have not encountered any problems.

    I will say that when installing anything it is wise to disable both your AV program and firewall. Since I almost always install offline, having them disabled is not a problem. For the few times that I do install while on-line, I leave them running.

    Obviously, the less you have running in the background, the less likely-hood of problems with a program install. That is one of the reasons that I suggested installing from Safe Mode if there were problems in normal mode.
     
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